This Government Contract opportunity from American Battle Monuments Commission was posted on August 13, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Freshworks ITSM Platform Implementation & Configuration

Closed

Federal

Submission Closed08/19/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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in 20 days

AI Contract Overview

The American Battle Monuments Commission is seeking a subcontractor for the Freshworks ITSM Platform Implementation and Configuration project. This engagement focuses on the deployment and configuration of core ITSM workflows, including the implementation of incident, service request, problem, and change management modules, as well as data migration and automation within the Freshworks ESM platform. The opportunity is categorized under NAICS code 541512 and is based in the 22201 zip code area. Interested parties must respond by August 19, 2026, at 2:00 PM.

General Info

Subcontractor needed for Freshworks ITSM implementation and configuration by August 19, 2026.

Agency

American Battle Monuments Commission → AbmcView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

VA, 22201, USA

Set-Aside

NONE

Documents

This scope was carved out of ABMCFY26_ESMDeployment.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Enterprise Service Management (ESM) Deployment and Professional Services

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedAug 13

subcontract

Response DeadlineAug 19

Deadline has passed

Submission Closed

08/19/2026, 02:00:00 PM UTC

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Organization & Contact Information

AgencyAmerican Battle Monuments Commission → Abmc

ContactsNo contacts available

OfficeN/A

Organization / Agency

American Battle Monuments Commission → Abmc

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Deploy and configure core ITSM workflows, data migration, and automation for Freshworks ESM platform including incident, service request, problem, and change management modules.