FY26 - OUC - Technology - PulsePoint CPR Application Maintenance - SPR

The Office of Unified Communications (OUC) in the District of Columbia is preparing to procure maintenance services for the PulsePoint CPR application to support its call center operations, which handle both emergency and non-emergency communications. This action, forecasted for fiscal year 2026, aims to ensure the continued reliability, functionality, and performance of the PulsePoint system, a critical tool that aids in coordinating cardiopulmonary resuscitation responses by alerting trained bystanders near cardiac arrest incidents. The maintenance services will likely include software updates, system monitoring, technical support, issue resolution, and compatibility enhancements to sustain the application’s integration with OUC’s existing communication infrastructure. The procurement is being managed by OUC’s Technology Division and is part of ongoing efforts to strengthen public safety response capabilities through technology. While the solicitation number and specific contract value have not yet been disclosed, the forecast notice indicates that the work will be performed in the District of Columbia with no set-aside designation specified. The posting date of July 23, 2026, signals that vendors should prepare to respond once formal solicitation documents are released, with the goal of maintaining uninterrupted service to the public as part of the District’s broader emergency response initiatives.