FY26 Telecommunicator Training and Certification
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The Commonwealth of Massachusetts State 911 Department is soliciting responses for the acquisition of specialized training programs, certification and re-certification courses, and associated tools and products for 9-1-1 telecommunicators. This blanket rate contract, identified as solicitation BD-25-1044-EPS90-1044E-109672, is designed to provide educational services and materials that allow employees to implement and practice essential skills. The contract is available for use by the State 911 Department, all agencies under the Executive Office of Public Safety and Security, and Public Safety Answering Points and Regional Emergency Communication Centers throughout the Commonwealth. The target contract effective start date is February 1, 2026, with an initial duration of three years and two optional three-year extensions, allowing for a maximum term of nine years ending January 31, 2035. Awards will be based on best value, with a strong preference for Small Business Purchasing Program participants. Evaluation criteria include the bidder's ability to meet specifications, business history, personnel qualifications, and the quality of the proposal, with at least 25 percent of evaluation points allocated to the Supplier Diversity Plan. Vendors must submit electronic quotes via the COMMBUYS portal, including a narrative response, cost tables, and several mandatory administrative forms such as the W-9, EFT, and a signed standard contract. Performance is monitored by the Department, and all products must meet national standards from organizations such as the National Emergency Number Association and the American Heart Association. Contractors are required to provide students with online access to certifications within ten business days of successful course completion.
General Info
Place of Performance
Middleborough, MA, 02346, USASet-Aside
Timeline
Response Deadline
Organization & Contact Information
Full Description
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