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FY27 Renewal – Remote Desktop Manager

Open
SRC0000042948State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Ohio Department of Public Safety, Information Technology CDSB, is soliciting bids for the renewal of one year of Devolutions Remote Desktop Manager (Enterprise Edition) subscription, with a period of performance from February 1, 2027, to January 31, 2028. This fixed-price contract will be awarded to the lowest responsive and responsible bidder. To be considered responsive, bidders must provide a PDF quote, include all costs including shipping as a firm-fixed price, and ensure pricing remains valid for at least 60 days. Bidders must also be an authorized dealer or manufacturer and provide a signed certification letter on the manufacturer's letterhead. The contract requires strict adherence to various compliance and security standards. The contractor must maintain a reasonable information security program aligned with NIST frameworks and submit an annual SOC2 certification. Deliverables must conform to WCAG 2.1 Level AA, Section 508 of the Rehabilitation Act, and the Americans with Disabilities Act. Additionally, the contractor must provide certificates of insurance from an insurer rated at least A:VII by A.M. Best. Payments are processed via electronic funds transfer or state payment card, with terms due on the 30th calendar day following the receipt of a proper invoice.

General Info

Ohio DPS seeks bids for a one-year Devolutions Remote Desktop Manager subscription renewal.

Agency

Dps760000 Information Technology Cdsb, Dps-dept Of Public Safety

Place of Performance

OH, USA

Set-Aside

NONE

Documents

3
PDF, High priority: read this first3 pages · instructions-terms-and-conditions
High
PDF, High priority: read this firstcontract-document
High
PDF, Low prioritycontract-document
Low

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDps760000 Information Technology Cdsb, Dps-dept Of Public Safety
ContactsNo contacts available
OfficeN/A
Organization / Agency
Dps760000 Information Technology Cdsb, Dps-dept Of Public Safety
Office AddressN/A
ContactsNo contact information available

Full Description

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The Ohio Department of Public Safety / Information Technology CDSB is soliciting dealers for renewal of: 1 Qty SRDM-ENT-R1 Devolutions Remote Desktop Manager (Enterprise Edition) - Renewal (1 Year Suscription) POP 02/01/2027 – 01/31/2028Failure to provide valid bid pricing for at least 60 days may deem the quote non-response. Please review all attached solicitation documents.
INVITATION TO BID INSTRUCTIONSInstructions, Terms and Conditions for Bidding (revised 01/29/26, attached) apply to this solicitation.STANDARD TERMS AND CONDITIONS: The State of Ohio Standard Terms and Conditions (revised 05/22/26, attached) apply to this solicitation and will govern any resulting Contract.CONTRACT AWARD The contract will be awarded to the lowest responsive and responsible bidder by category of product. Failure to bid all items in a category may result in the bidder being deemed not responsive for that category. Period of performance for any resulting PO will be 02/01/2027 – 01/31/2028. EVALUATIONA PDF Quote must be included. Failure to quote all items, provide PDF quote, or reference associated contract may deem the quote non-responsive. All costs including shipping must be included in bid pricing on OhioBuys item grid. Shipping cannot be estimated, must be firm-fixed price if applicable. Bid pricing must be valid for 60 days. The State will not be responsible for any costs not otherwise specified. Inquiries must be submitted via the OhioBuys Inquiry Field. AUTHORIZED DEALER STATEMENT: Bidders responding to this Invitation to Bid must be an authorized dealer or manufacturer of the products they are bidding. Bidders should submit a letter with their bid response certifying that they are the manufacturer or an authorized dealer of the manufacturer of the products being bid. This certification must be on the manufacturer's letterhead and must be signed by a duly authorized manufacturer's representative. The bidder will be required to provide said certification letter within five (5) business days, after notification, to the Ohio Department of Public Safety, if not submitted with the bid response. Failure to submit the certification letter within the stated time period will result in the bid response being deemed as non-responsive.OHIOBUYS TRAINING MATERIALSOhioBuys training materials can be located at this site: https://procure.ohio.gov/bidders-and-suppliers/resources/Bidder+and+Supplier+Training/02_OB+trainingTo participate or submit an inquiry for this RFx, you need to be registered in the OhioBuys Supplier Portal. Suppliers are not required at this time to be registered in OAKS. If you have a need to seek technical support, clearly specify you need access to an active Ohio Buys solicitation. Technical Support 1-877-644-6771If there is a need for technical support during your proposal submission in the last 48 hours prior to the submissions, contact +1 (555) 000-0000. This number is for OhioBuys solicitation technical questions only; there will not be any questions answered regarding the solicitation.Note: Chrome is the preferred browser for OhioBuys.Only have a single window open that is logged into OhioBuys, having multiple windows opened to a single user can create an error when trying to submit your proposal.
Administration software
Items 1 | Required Item | SRDM-ENT-R1 Devolutions Remote Desktop Manager (Enterprise Edition) - Renewal (1 Year Suscription) | Estimated usage: 1.00000 | Unit: AMT | Requested delivery: 2/1/2027

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