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This Solicitation opportunity from Government of Canada was posted on February 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

GCITSM Next Gen - ITQ

Closed
BPM025298/32833International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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The contract invitation is for qualifying vendors to provide IT Service Management (ITSM) solutions in support of Shared Services Canada's Government of Canada ITSM (GCITSM) Services under the "GCITSM Next Gen - ITQ" initiative. This solicitation, identified as BPM025298/32833, was posted on January 27, 2026, with a response deadline set for February 26, 2026. The contract is managed by Shared Services Canada, a federal government organization, and is focused on enhancing next-generation ITSM capabilities within government operations. Vendors invited to qualify will be expected to offer innovative ITSM solutions that support SSC's ongoing efforts to optimize service delivery across various government departments. The place of performance for the contract is Canada, reflecting the national scope of the services required. The contracting authority responsible for this solicitation is Chantal Deland, who serves as the primary point of contact. Interested vendors can access the full tender opportunity through the Canada Buys portal. The contract does not specify a set-aside type or NAICS code, indicating a broad eligibility for qualified suppliers capable of meeting SSC's ITSM needs. This solicitation represents a strategic effort by Shared Services Canada to modernize and enhance government IT service management through the adoption of next-generation solutions.

General Info

Shared Services Canada seeks vendors for next-gen ITSM solutions, responses due February 26, 2026.

Agency

Government of Canada → Shared Services CanadaView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

*Canada, CAN

Set-Aside

NONE

Documents

(6)

60E4C21A-547A-4A1E-BCAC-AE39F9D363F1

PDF

9B55590A-FEA3-417C-AB65-D4517BB431BE

PDF

Invitation à se qualifier BPM0235298 pour solutions GSTI - SPC

GCITSMNEXTGEN - ITQ (FR)22 pagessources-sought

ADE9DE16-AB65-430C-909B-562C8F0179CC

PDF

850B6991-3A84-4287-9CF1-1513380DC70D

PDF

Invitation to Qualify BPM025298 for ITSM Solutions to support SSC’s GCITSM Services

GCITSMNEXTGEN - ITQ (EN)18 pagesitq

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Timeline

1 update
PhaseClosed
Posted

Solicitation

Amendment 1

Contract was updated

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Shared Services Canada
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Shared Services Canada
View Agency Profile
Office AddressN/A
Contacts
Chantal DelandPoint of Contact

Full Description

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Invitation to Qualify for the provision of ITSM Solutions to support SSC’s GCITSM Services  SSC GCITSM Next Gen - ITQ- Amendment 001

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Same awarding agency

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Shared Services Canada (SSC) has issued Request for Supply Arrangement (RFSA) BPM 014160 to prequalify Internet Service Providers (ISPs) to provide Local Internet Access Services (LIAS) for federal government sites across Canada. This initiative aims to establish a pool of qualified suppliers to streamline the procurement of symmetrical and asymmetrical internet connections, formalize legacy connections, and standardize the contract award process for SSC, its partner organizations, and mandatory clients. The resulting supply arrangements will allow SSC to issue specific requests for quotations (RFQs) and service orders based on technical requirements, bandwidth needs, and geographic locations. Qualified ISPs must submit their responses exclusively through the SSC Procure to Pay (P2P) portal, including a mandatory response spreadsheet and a signed declaration of agreement. Evaluation involves pass/fail gates for product testing and demonstrations if requested, while pricing is determined on a per-requirement basis. The contract incorporates General Conditions for Higher Complexity Services and requires suppliers to meet specific security clearance standards, including Reliability Status for personnel accessing sensitive sites. While the RFSA qualifies suppliers for future opportunities, it does not guarantee the award of a contract. Performance periods and specific locations will be defined within individual service orders, with Canada maintaining an irrevocable option to extend contract terms.
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DEADLINE

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View Details

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