GCITSM Next Gen - ITQ

The contract invitation is for qualifying vendors to provide IT Service Management (ITSM) solutions in support of Shared Services Canada's Government of Canada ITSM (GCITSM) Services under the "GCITSM Next Gen - ITQ" initiative. This solicitation, identified as BPM025298/32833, was posted on January 27, 2026, with a response deadline set for February 26, 2026. The contract is managed by Shared Services Canada, a federal government organization, and is focused on enhancing next-generation ITSM capabilities within government operations. Vendors invited to qualify will be expected to offer innovative ITSM solutions that support SSC's ongoing efforts to optimize service delivery across various government departments. The place of performance for the contract is Canada, reflecting the national scope of the services required. The contracting authority responsible for this solicitation is Chantal Deland, who serves as the primary point of contact. Interested vendors can access the full tender opportunity through the Canada Buys portal. The contract does not specify a set-aside type or NAICS code, indicating a broad eligibility for qualified suppliers capable of meeting SSC's ITSM needs. This solicitation represents a strategic effort by Shared Services Canada to modernize and enhance government IT service management through the adoption of next-generation solutions.