Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

General IT Support (Help Desk & Troubleshooting)

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This contract involves providing comprehensive day-to-day technical support services for USACE personnel, focusing on help desk operations, software installation, hardware troubleshooting, and database management. The scope ensures continuous IT assistance to maintain smooth operational workflows and quickly address technical issues that arise in the course of daily activities. The services are essential for supporting the agency’s mission-critical functions by ensuring reliable IT infrastructure and user support. The subcontract, titled "General IT Support (Help Desk & Troubleshooting)," falls under the NAICS code 541513, which corresponds to computer facilities management services. It is managed through the General Services Administration (GSA), specifically the GSA Fas Aas Oso (qfa) office. The primary place of performance for this contract is Reston, with the zip code 20190. This engagement is set to begin after June 11, 2026, and emphasizes subcontracting with no specified set-aside type. The contract underscores the importance of responsive technical assistance within the federal IT environment.

General Info

Provide continuous IT help desk, troubleshooting, hardware/software support for USACE, starting post-6/11/2026.

Agency

General Services Administration → GSA Fas Aas Oso (qfa)

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Reston, VA, 20190, USA

Set-Aside

NONE

Documents

This scope was carved out of 47QFCA21F0001.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Extension of Revolutionary Information Technology Services (RITS) Task Order

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedJun 11

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyGeneral Services Administration → GSA Fas Aas Oso (qfa)

ContactsNo contacts available

OfficeN/A

Organization / AgencyGeneral Services Administration → GSA Fas Aas Oso (qfa)

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Day-to-day technical support including help desk operations, software installation, hardware troubleshooting, and database management for USACE personnel.

Similar Contracts

Same NAICS industry code

Managed Information Technology Services

Solicitation # managed-information-technology-services

The Housing Authority of the City of Los Angeles is seeking solicitations for Managed Information Technology Services. This opportunity is categorized under NAICS code 541513, with additional applicable codes including 541519, 541512, 519190, and 541690. The procurement is designated as an SBA set-aside, making it available to various small business categories, including Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. The solicitation was posted on October 27, 2026, and requires responses to be submitted by the deadline of November 16, 2026. Interested parties may coordinate with the primary point of contact, Swan Lam. Further details regarding the submission process can be accessed through the provided SBA opportunity link.

Housing Authority of the City of Los Angeles

POSTED

about 7 hours ago

DEADLINE

Vocera System Maintenance and Premier Plus Support ServicesThe Vocera System Maintenance and Premier Plus Support Services subcontract is a Service-Disabled Veteran-Owned Small Business set-aside issued by the Department of Veterans Affairs Technology Acquisition Center Nj. The contract focuses on providing technical maintenance and administrative management for prime contractors operating within VA medical centers. Key responsibilities include executing software upgrades, managing databases, configuring badges, administering call routing, and performing vulnerability remediation. The selected provider must ensure all work adheres to strict federal standards, including Zero Trust VA Critical Security Controls, IPv6 compliance, and ESSN reduction requirements. The primary deliverables for this engagement are a fully operational system and detailed vulnerability remediation reports. This opportunity falls under NAICS code 541513 and requires responses by November 2, 2026.

Technology Acquisition Center Nj (36C10B)

POSTED

about 17 hours ago

DEADLINE

Alaris System Software Maintenance and Network IntegrationThe Alaris System Software Maintenance and Network Integration subcontract involves providing specialized technical updates and network configuration services for the Alaris System at VA Butler Healthcare Care Center projects. The scope of work includes managing software updates for the Alaris Systems Manager and Guardrails Suite MX, configuring network IP address ranges, and ensuring that wireless modules maintain FIPS 140-2 compliance. Managed under NAICS code 541513 for the Department of Veterans Affairs, the contractor is responsible for delivering a fully updated software environment and detailed technical support logs. This engagement supports prime contractors in maintaining critical healthcare system infrastructure through precise software management and network integration.

244-NETWORK Contract Office 4 (36C244)

POSTED

about 17 hours ago

DEADLINE

IT Hardware Installation and Training ServicesThis subcontract opportunity for IT Hardware Installation and Training Services involves the physical installation and configuration of Dell hardware for prime contractors supporting the Maryland Department of Information Technology. Work will be performed at 100 Community Place in Crownsville, Maryland, and includes the setup of laptops and docking stations, specialized hardware configuration, and the delivery of end-user training. The primary goal is to provide fully operational hardware systems and completed training sessions. The project falls under NAICS code 541513 and is managed by the Maryland Department of Information Technology Administration. While open to qualified providers, there is a preference for MBE certified contractors. Interested parties must submit their responses by the deadline of November 5, 2026.

DoIT - Dept Of Information Technology - Administration

POSTED

DEADLINE

Post-Implementation Support and MaintenanceThis subcontract for the University of Louisville focuses on providing post-implementation support and maintenance for SaaS platform projects. The selected provider will deliver tiered technical support, manage software updates, and handle account management through remote support tools and help desk ticketing systems. Performance is measured by system availability and the successful resolution of support tickets in accordance with established Service Level Agreements for response and resolution times. The opportunity is categorized under NAICS code 541513 and was posted on October 26, 2026. Interested parties must submit their responses by the deadline of November 9, 2026.

University of Louisville

POSTED

DEADLINE

IT Installation and Training ServicesThis subcontract for IT Installation and Training Services supports the Maryland Department of Information Technology by providing physical hardware installation and end-user training for prime contractors. The scope of work specifically involves the deployment of 10 Dell Pro 3 16 systems and their associated docks utilizing standard IT deployment tools. The primary deliverables include fully operational hardware systems and the successful completion of required training sessions. Eligible bidders must hold Minority Business Enterprise certification to qualify for this opportunity. The project falls under NAICS code 541513 and is managed by the Maryland Department of Information Technology Administration. Interested parties must submit their responses by the deadline of November 5, 2026.

DoIT - Dept Of Information Technology - Administration

POSTED

DEADLINE

Microsoft Licensing Management and IT Support ServicesThe Microsoft Licensing Management and IT Support Services subcontract involves providing administrative and technical management of the Microsoft environment for prime contractors working on The Spencer Academies Trust projects. The selected provider will be responsible for monitoring license usage, optimizing the license mix, assisting with compliance audits, and delivering technical support through the M365 Admin Center. Key deliverables include a managed license environment and regular compliance reports. To be eligible, providers must hold Microsoft partner status and maintain a recognized security certification, such as Cyber Essentials, Cyber Essentials Plus, or ISO27001. The solicitation was posted on October 26, 2026, with a response deadline of November 23, 2026. This opportunity falls under NAICS code 541513 and is specifically tailored for the operational needs of The Spencer Academies Trust.

The Spencer Academies Trust

POSTED

DEADLINE

System Integration and Data MigrationThis subcontract for the City of Atlanta involves the system integration and data migration of recruitment data for prime contractors supporting the Police and Fire departments. The scope of work includes executing data mapping, ETL processes, and the integration of data into existing HR or personnel databases using specialized migration tools and API integration layers. The project requires strict adherence to data privacy and security protocols to ensure the safe transfer of sensitive information. The primary deliverables consist of a fully migrated dataset and a verified integration with the city's existing systems. This opportunity falls under NAICS code 541513 and was posted on October 26, 2026, with a response deadline of November 6, 2026.

City of Atlanta

POSTED

DEADLINE

Secure Connectivity & Network SupportThis subcontract for the UK Ministry of Defence focuses on providing and maintaining secure connectivity for prime contractors working on OBSIDIAN ES system projects. The scope of work involves the configuration and support of encrypted networking equipment and secure communication hardware to ensure stable connectivity for both home base and deployed field operations. All activities must strictly adhere to established MOD secure connectivity protocols to maintain network integrity across all operational environments. The opportunity is categorized under NAICS code 541513 and was posted on October 26, 2026. Interested parties must submit their responses by the deadline of January 6, 2027. This requirement is specifically designed to ensure that critical communication infrastructure remains secure and functional regardless of the deployment location.

Ministry of Defence

POSTED

DEADLINE

Data Verification and Pipeline ManagementThis subcontract focuses on data verification and pipeline management for prime contractors working on San Francisco DCYF projects. The selected provider will be responsible for collecting and managing service information through a City-owned data pipeline, ensuring data accuracy by correcting errors and defects, and publishing approved information via the City’s Open Data Portal to support the Our415 website. The project is based in San Francisco and falls under NAICS code 541513. Interested parties must submit their responses by November 24, 2026, following the posting date of October 26, 2026.

Unknown SF Department (CHF)

POSTED

DEADLINE

Tier 1 & 2 Technical Support ServicesThis subcontract for Tier 1 and 2 Technical Support Services involves performing customer help desk operations for prime contractors on Department of the Navy OCIO projects. The primary focus is resolving reported issues for the FOIA Case Management System through email and telephone, utilizing tracking systems such as ServiceNow or Jira. The service provider is responsible for delivering monthly support ticket and usage metrics reports while maintaining strict compliance with Department of the Navy cybersecurity manuals. The project is associated with the Navsup Flt Logistics Ctr Norfolk under the Department of Defense, with the place of performance located in Washington, DC. Classified under NAICS code 541513, the opportunity was posted on October 26, 2026, with a response deadline of November 5, 2026.

Navsup Flt Logistics Ctr Norfolk

POSTED

DEADLINE

Data Migration and System Integration SpecialistThis subcontract opportunity for a Data Migration and System Integration Specialist supports Department of the Navy OCIO projects through the migration of legacy FOIA and Privacy Act data. The selected provider will be responsible for executing Extract-Transform-Load processes to transfer historical case data and configuring the system to align with the Department of the Navy enterprise hierarchy. The final deliverables include a fully migrated database and a configured production environment. The project is managed under the Department of Defense via the Navsup Flt Logistics Ctr Norfolk and will be performed in Washington, DC. Strict adherence to Department of the Navy cybersecurity manuals and protocols for handling Controlled Unclassified Information is required. Interested parties must respond by November 5, 2026, under NAICS code 541513.

Navsup Flt Logistics Ctr Norfolk

POSTED

DEADLINE

More opportunities from General Services Administration → GSA Fas Aas Oso (qfa)

Same awarding agency

Long-Distance Travel & ODC LogisticsThis subcontract, titled "Long-Distance Travel & ODC Logistics," involves managing long-distance travel and overseeing logistics related to equipment transport and field deployments across both CONUS and OCONUS locations. It is associated with the General Services Administration, specifically under the GSA Fas Aas Oso (qfa) agency. The contract falls under the NAICS code 488999, which pertains to support activities related to transportation. The primary place of performance for this contract is Reston, with the ZIP code 20190, although specific state and city details beyond Reston are not provided. The contract is focused on ensuring efficient coordination and movement of personnel and equipment over long distances, crucial for field deployments that require timely travel and logistics support. This subcontract emphasizes logistical management, including the coordination of travel arrangements, transportation of equipment, and possibly the handling of other direct costs associated with these activities. It aims to streamline operations in support of government projects requiring extensive travel and equipment mobilization both within the continental U.S. and internationally.

All Other Support Activities for Transportation

POSTED

DEADLINE

Emergency Response IT SupportThe contract titled "Emergency Response IT Support" focuses on the rapid deployment of IT resources specifically designed to address emergency situations. This includes services related to disaster recovery, contingency planning, and crisis communications, ensuring that critical IT infrastructure and support are swiftly mobilized to maintain operational continuity during crises. The contract falls under the subcontract category and pertains to the NAICS code 541513, which encompasses computer systems design services. Administered by the General Services Administration (GSA) Fas Aas Oso, the work is set to be performed in Reston, ZIP code 20190. Although certain details such as solicitation number, agency organization type, and point of contact are not provided, the contract’s core objective is to provide agile IT support solutions in emergency contexts, underscoring its importance in maintaining secure and effective governmental IT operations under high-pressure scenarios.

Computer Facilities Management Services

POSTED

DEADLINE

IT Transformation & Business Process DevelopmentThe contract titled "IT Transformation & Business Process Development" involves providing support for digital transformation initiatives with a focus on business process reengineering, agile development, and modernization of legacy systems. It is a subcontract under the General Services Administration (GSA) Fas Aas Oso, aimed at enhancing organizational efficiency through updated technology and improved workflows. The contract falls under NAICS code 541519, which relates to other computer-related services, indicating a specialized technology and consulting engagement. The place of performance is in Reston, with a ZIP code of 20190, though additional location details are not specified. This contract does not denote a set-aside type and does not provide a solicitation number or point of contact information publicly. The contract was posted on June 11, 2026, and leverages expertise in agile methodologies and legacy system updates to aid in streamlining client operations and fostering innovation within the agency.

Other Computer Related Services

POSTED

DEADLINE

Telecommunications ServicesThe contract involves the provision and management of secure wired and wireless communication networks, including the development and implementation of a Telecommunications Management Plan. It is a subcontract under the General Services Administration, specifically managed by the GSA Fas Aas Oso (qfa) office. The services will be performed primarily in Reston, with a focus on ensuring secure and efficient telecommunications infrastructure. This contract falls under NAICS code 517919, which covers telecommunications services. Although no solicitation number or type of set-aside is provided, the arrangement underscores the agency's commitment to maintaining robust communication systems within its operations. The contract was posted on June 11, 2026, and the details highlight the importance of secure communication management in government operations.

All Other Telecommunications

POSTED

DEADLINE

Cybersecurity ServicesThis contract involves the provision of cybersecurity services focused on implementing comprehensive security measures such as vulnerability assessments, incident response, and ensuring compliance with Department of Defense (DoD), National Institute of Standards and Technology (NIST), and Federal Information Security Management Act (FISMA) standards. It is categorized under NAICS code 541990, which corresponds to specialized services, and is a subcontract opportunity posted on June 11, 2026. The contract is managed by the General Services Administration (GSA) under the GSA Fas Aas Oso (qfa) office, with the place of performance specified as Reston, VA, ZIP code 20190. Although the solicitation number and certain organizational details are not provided, the focus on federal cybersecurity requirements indicates this contract is designed to support secure and compliant operations for government entities, emphasizing risk management, security incident handling, and adherence to federal regulatory frameworks.

All Other Professional, Scientific, and Technical Services

POSTED

DEADLINE

Enterprise Shared Services (System Monitoring & Optimization)This contract involves the continuous monitoring, performance tuning, and maintenance of shared IT infrastructure designed to support a large user base of 37,000 individuals. The primary objective is to ensure high availability and optimal performance of enterprise shared services, thereby minimizing downtime and maximizing efficiency across the system environment. The scope of work focuses on proactive infrastructure management and optimization to maintain seamless operation within the IT framework. The contract is classified under subcontracting with a NAICS code of 541511, which pertains to custom computer programming services. It is managed by the General Services Administration (GSA) Fas Aas Oso (qfa) and is executed at a location in Reston, Virginia. The contract was posted in June 2026, reflecting a forward-looking commitment to sustaining critical IT infrastructure through ongoing service and support efforts. The arrangement emphasizes responsiveness and technical expertise to maintain robust and scalable enterprise IT services.

Custom Computer Programming Services

POSTED

DEADLINE

Program Management SupportThe contract involves providing strategic oversight and governance for enterprise IT services supporting the U.S. Army Corps of Engineers (USACE). This encompasses activities such as planning, risk management, and performance reporting to ensure effective and efficient delivery of IT services. The scope focuses on enhancing management practices to maintain alignment with organizational goals and compliance requirements. This subcontract, titled "Program Management Support," is classified under the NAICS code 541611, which pertains to Administrative Management and General Management Consulting Services. Managed by the General Services Administration (GSA) FAS AAS OSO division, the work is performed primarily in Reston, VA, zip code 20190. The contract highlights a role centered on supporting enterprise IT governance without specific set-aside provisions indicated.

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

Earlier notices in this NAICS code

Posted before this notice, open and closed

Software Upgrade Implementation & User Training

Department Of Commerce Nist

POSTED

CLOSED

Data Usage Platform and Real-Time Dashboard Development

Division Of Acq And Cooperative Support

POSTED

CLOSED

Cybersecurity & Data Privacy Compliance Implementation

Battelle Energy Alliance–doe Cntr

POSTED

CLOSED

Ongoing Technical Support and Maintenance

256-NETWORK Contract Office 16 (36C256)

POSTED

CLOSED

Information System Operation Services Support (ISOSS)

Solicitation # A045054

W6QM Micc-Fdo Ft Hood

POSTED

CLOSED

Secure Software Integration & Cybersecurity Compliance

W6QK Acc-Apg Natick

POSTED

CLOSED

Sandbox Environment Maintenance & Testing

Washington Contracting Office

POSTED

DEADLINE

Information Technology (IT) Management Support Services to maintain the Army?s Information System (IS) infrastructure

Solicitation # W9115126RA017

W6QM Micc-Fdo Ft Hood

POSTED

CLOSED

Data Migration & System Configuration Services

NASA It Procurement Office

POSTED

DEADLINE

Cybersecurity and Compliance for Connected Signage

250-NETWORK Contract Office 10 (36C250)

POSTED

CLOSED

Cybersecurity Maintenance & Patch Management

FA4861 99 Cons Lgc

POSTED

CLOSED

Cloud Resource Optimization & Cost Management

GSA Fas Aas Region 5

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS