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General IT Support (Help Desk & Troubleshooting)

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing comprehensive day-to-day technical support services for USACE personnel, focusing on help desk operations, software installation, hardware troubleshooting, and database management. The scope ensures continuous IT assistance to maintain smooth operational workflows and quickly address technical issues that arise in the course of daily activities. The services are essential for supporting the agency’s mission-critical functions by ensuring reliable IT infrastructure and user support. The subcontract, titled "General IT Support (Help Desk & Troubleshooting)," falls under the NAICS code 541513, which corresponds to computer facilities management services. It is managed through the General Services Administration (GSA), specifically the GSA Fas Aas Oso (qfa) office. The primary place of performance for this contract is Reston, with the zip code 20190. This engagement is set to begin after June 11, 2026, and emphasizes subcontracting with no specified set-aside type. The contract underscores the importance of responsive technical assistance within the federal IT environment.

General Info

Provide continuous IT help desk, troubleshooting, hardware/software support for USACE, starting post-6/11/2026.

Agency

General Services Administration → GSA Fas Aas Oso (qfa)View Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

Reston, VA, 20190, USA

Set-Aside

NONE

Documents

This scope was carved out of 47QFCA21F0001.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Extension of Revolutionary Information Technology Services (RITS) Task Order

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Timeline

PostedJun 11

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Organization & Contact Information

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AgencyGeneral Services Administration → GSA Fas Aas Oso (qfa)

ContactsNo contacts available

OfficeN/A

Organization / Agency

General Services Administration → GSA Fas Aas Oso (qfa)

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Office AddressN/A

ContactsNo contact information available

Full Description

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Day-to-day technical support including help desk operations, software installation, hardware troubleshooting, and database management for USACE personnel.

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