This Subcontract opportunity from California was posted on July 8, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Genesys Interactive Insights Software Maintenance
Contract Overview
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AI Contract Overview
The California Franchise Tax Board is seeking a subcontractor for the maintenance and support of the Genesys Interactive Insights module, which is utilized for contact center analytics and reporting. This engagement falls under NAICS code 518210 and is focused on ensuring the continued operational efficiency of the agency's reporting tools. The solicitation was posted on July 8, 2025, with a response deadline set for September 8, 2025. Interested parties can find further details and submission guidelines through the Cal eProcure portal.
General Info
NAICS
Place of Performance
CA, USASet-Aside
Documents
This scope was carved out of RFQ FTB-2526-00211.
The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.
Rfq Ftb-2526-00211
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Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
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