FocalPoint Web-Based Record Information Search Platform

The Massachusetts Trial Court's Office of the Commissioner of Probation is issuing a Notice of Intent to award a contract for the FocalPoint web-based record information search platform to Versaterm. This platform is designed to automate the criminal record assembly process by providing a centralized interface for authorized users to perform inquiries across four primary data sources: the National Crime Information Center, National Law Enforcement Telecommunications System, Massachusetts Department of Criminal Justice Information Services, and MassCourts. The scope of work includes providing licenses for up to 2,000 authorized users, ongoing application maintenance and support, and the implementation of single sign-on via Microsoft Entra sync and SCIM provisioning. The anticipated contract term is up to five years, ending December 31, 2031, with one-year renewal options. The contract mandates rigorous cybersecurity and data protection standards. All systems must reside in United States data centers compliant with FedRAMP Moderate or higher standards, and cloud providers must hold SOC 2 Type II and ISO 27001 certifications. Technical requirements include AES-256 and TLS 1.2+ encryption for data in transit and at rest, FIPS 140-2 compliant hard drive encryption, and multi-factor authentication. The vendor must align with NIST SP 800-61 Rev. 3 for incident response and comply with EOTSS Enterprise Information Security Policies. Additionally, the contractor must adhere to strict data privacy laws regarding PII and PHI, including HIPAA and Massachusetts General Laws. Interested vendors must submit quotes via COMMBUYS by November 27, 2026, and the agency will evaluate responses to determine if other vendors offer comparable or better value than the intended awardee.