This Subcontract opportunity from California was posted on July 8, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Genesys Live Chat Software Maintenance

Closed

State & Local

Submission Closed09/07/2025, 05:00:00 PM PDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 518210

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SLED

*CERTIFIED SB ONLY* 32050896-Prisma Access Renewal

Solicitation # 32050896

The California Health and Human Services Agency, Office of Technology and Solutions Integration (CalHHS OTSI) has issued Request for Quote 32050896 for the renewal of Prisma Access services. This solicitation is strictly limited to California certified Small Businesses (SB), and bidders must hold a current SB certification to be considered. The scope of work includes the procurement of 1,000 units of Prisma Access Mobile User Enterprise Edition, 1,000 units of Strata Cloud Manager with AIOps and ADEM subscription, and one unit of Prisma Access US Citizen Premium Success for US Government accounts. The period of performance is scheduled to run for twelve months, commencing on December 8, 2026, and ending on December 7, 2027. Award will be based on best value and responsiveness, with requirements for bidders to submit quotes on company letterhead including detailed pricing, sales tax, and any applicable discounts. Mandatory documentation includes the Bidder Declaration, Federal Debarment certification, and, where applicable, DVBE declarations and Commercially Useful Function documentation. The contract is governed by IT General Provisions for Cloud Computing Services and SIMM 5300 standards regarding the principle of Least Privilege. Additionally, bidders must provide written notification if Generative AI is utilized in the deliverables, and all contractor staff must sign a Confidentiality and Non-Disclosure Agreement before accessing state data.

Ofc Technology and Solutions I

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Event Production Services (AV/Technical)This subcontract for Event Production Services focuses on providing technical production support for prime contractors working on Local Government Association projects. The selected provider will be responsible for supplying skilled technical staff for both the preparation phase and on-site execution, ensuring the seamless management of audio-visual equipment, lighting, and sound systems. To be successful, the provider must utilize modern AV sector developments and demonstrate a proven track record of delivering production services for events of a comparable scale and nature. The opportunity is categorized under NAICS code 518210 and was posted on November 13, 2026, with a response deadline of December 11, 2026. The primary objective is the delivery of high-quality on-site technical production and event execution to support the Local Government Association's operational requirements.

Local Government Association (LGA)

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Enterprise Fraud and Financial Crime Tooling

Solicitation # ocds-h6vhtk-06f508

The British Business Bank Plc is seeking a mature, commercially established Fraud and Financial Crime (FFC) solution from a single supplier. The bank has a strong preference for a configurable Software as a Service (SaaS) model over bespoke development to support risk-based FFC operations for customers, suppliers, and related parties. The required capability must manage the full lifecycle of work—including creation, assignment, tracking, review, and closure—through controlled workflows while maintaining a defensible record of evidence and decisions. Key technical requirements include secure integration with internal identity-verification and reporting systems, as well as external specialist screening and company-data providers, ensuring strict data lineage and source-to-decision traceability. The contract is valued at 3,800,000 GBP excluding VAT, with an initial performance period from May 11, 2027, to May 10, 2035, and potential extensions through May 10, 2037. This procurement is particularly suitable for small and medium-sized enterprises and follows a competitive flexible procedure. Award evaluation is weighted across quality (50%), price (20%), demonstrations (20%), and social value (10%). Proposals must be submitted in English via the Delta E Sourcing Portal by December 17, 2026, and will be evaluated in two stages: a procurement-specific questionnaire and request for information, followed by system demonstrations.

British Business Bank Plc

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US-Based FedRAMP Moderate Cloud Hosting Services

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FocalPoint Web-Based Record Information Search Platform

Solicitation # BD-27-1107-TCOCP-TCOCP-135394

The Massachusetts Trial Court's Office of the Commissioner of Probation is issuing a Notice of Intent to award a contract for the FocalPoint web-based record information search platform to Versaterm. This platform is designed to automate the criminal record assembly process by providing a centralized interface for authorized users to perform inquiries across four primary data sources: the National Crime Information Center, National Law Enforcement Telecommunications System, Massachusetts Department of Criminal Justice Information Services, and MassCourts. The scope of work includes providing licenses for up to 2,000 authorized users, ongoing application maintenance and support, and the implementation of single sign-on via Microsoft Entra sync and SCIM provisioning. The anticipated contract term is up to five years, ending December 31, 2031, with one-year renewal options. The contract mandates rigorous cybersecurity and data protection standards. All systems must reside in United States data centers compliant with FedRAMP Moderate or higher standards, and cloud providers must hold SOC 2 Type II and ISO 27001 certifications. Technical requirements include AES-256 and TLS 1.2+ encryption for data in transit and at rest, FIPS 140-2 compliant hard drive encryption, and multi-factor authentication. The vendor must align with NIST SP 800-61 Rev. 3 for incident response and comply with EOTSS Enterprise Information Security Policies. Additionally, the contractor must adhere to strict data privacy laws regarding PII and PHI, including HIPAA and Massachusetts General Laws. Interested vendors must submit quotes via COMMBUYS by November 27, 2026, and the agency will evaluate responses to determine if other vendors offer comparable or better value than the intended awardee.

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Sanctions and Watchlist Data Feed ProviderThis subcontract opportunity with the University of Nebraska seeks a provider to deliver real-time or batch data feeds of global sanctions lists, regulatory watchlists, and politically exposed persons for vendor screening projects. The selected provider must supply curated data from major international bodies, including OFAC, the UN, the EU, and the UKHM Treasury, ensuring high accuracy and low false-positive rates through either API or flat-file integration. The contract focuses on the continuous delivery of updated databases of sanctioned entities to support prime contractors. Interested parties should note that the response deadline is December 14, 2026, and the project falls under NAICS code 518210.

University of Nebraska

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Audio-Visual Equipment and On-Site Technical SupportThis subcontract, issued by the US Embassy Bucharest under the Department of State, requires the provision of audio-visual hardware and professional technical personnel for DOJ OPDAT workshop projects located in Sinaia, Romania. The selected provider is responsible for the end-to-end management of AV systems, including the installation, testing, and eventual dismantling of equipment such as laptops and presentation remotes. The primary objective is to deliver a fully operational AV system with dedicated on-site technical support available during all conference hours to ensure continuous operational readiness. This opportunity falls under NAICS code 518210, with a response deadline set for November 23, 2026.

POSTED

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NASA Goddard Space Flight Center (GSFC) Earth Sciences Division: Cloud-Native Data Services for NASA’s Earth-System Modeling Portfolio

Solicitation # 80NSSC27946568Q

The NASA Shared Services Center is seeking a one-year production engagement for cloud-native data services to support the Earth-System Modeling Portfolio at the Goddard Space Flight Center. This effort builds upon the MERRA-21C cloud-native pilot conducted from April to June 2026. NASA intends to award a firm-fixed-price sole source contract to Earthmover PBC under FAR 12.102(a), as Earthmover PBC has been determined to be the sole provider capable of fulfilling this requirement. The procurement falls under NAICS code 518210 for commercial items or services. The scope of work includes three primary milestones: initial kickoff and mobilization, the production implementation of MERRA-2, ECCO, and LIS datasets with Earthdata Login integration, and the production implementation of MERRA-21C. The contractor must maintain a platform availability uptime SLA of 99.5%. The period of performance is 12 months starting upon award. Interested organizations must submit capability statements to the primary point of contact, Claire Trudell, by November 18, 2026, to determine if the procurement will be conducted on a competitive basis.

NASA Shared Services Center

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PTAG 6.1.1 Synopsis - Non-Competitive - USPTO 3PNG

Solicitation # ACQ-26-0885

The United States Patent and Trademark Office (USPTO) intends to negotiate and award a non-competitive contract for Patent Publication Program Next Generation (3PNG) services to Data Conversion Laboratory, Inc. This procurement, identified by solicitation number ACQ-26-0885 and NAICS code 518210, is being conducted under an Alternate Competition Method exempt from the Competition in Contracting Act, following the Patent and Trademark Acquisition Guidelines and the Patent and Trademark Office Efficiency Act. The services will be performed at the USPTO main campus in Alexandria, Virginia, with an anticipated award date by November 2026. The contract is valued at approximately 5,924,117 dollars and features a performance structure consisting of one 12-month base period and four 12-month option periods. Additionally, the agreement includes an optional 6-month extension of services in accordance with FAR 52.217-8. This notice serves as a synopsis of intent and is not a request for competitive proposals, as the agency has determined that Data Conversion Laboratory, Inc. is the most likely provider to successfully meet the agency's requirements.

Department Of Commerce Pto

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Commercial Solution Opportunity - Defense Commissary Agency (DeCA) CONUS

Solicitation # HQC0052719

The Defense Commissary Agency is seeking innovative commercial partners to develop and implement DeCA2U, a comprehensive omnichannel grocery solution for authorized patrons across the contiguous United States, Alaska, Hawaii, and Puerto Rico. This integrated platform will provide a modern digital storefront featuring online ordering via mobile app or website, real-time inventory and pricing, professional in-store picking, and options for tracked doorstep delivery or curbside pickup. The system must support a wide range of payment methods, including MILITARY STAR and SNAP EBT, while utilizing a financial model aligned with leading commercial grocery retailers. To ensure security and operational viability, proposed solutions must adhere to strict cybersecurity standards, including SOC 2 Type 2, PCI DSS compliance, and USDA FNS digital security specifications, with FIPS 140-3 validated encryption for data. Contractors are responsible for managing military installation access for their personnel and must propose a period of performance based on standard commercial development lifecycles. Interested vendors with expertise in grocery eCommerce and retail integration must submit a Phase 1 Solution Brief by November 13, 2026, detailing their technical approach, business model, and ability to scale to meet agency needs.

Defense Commissary Agency

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Audio/Visual Technology ManagementThis subcontract for Audio/Visual Technology Management involves providing and managing AV equipment and technical support for prime contractors working on Department of Mental Health projects. The scope of work includes the management of audio-visual technology, coordination of electricity access for vendors, and the provision of wireless internet connectivity for both presenters and attendees to ensure a fully operational system throughout the duration of the events. The opportunity is associated with the Vermont Department of Economic Development under NAICS code 518210. Interested parties should note that the solicitation was posted on November 13, 2026, with a response deadline set for December 15, 2026.

Department of Economic Development

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Conference Registration and Payment SystemThe Conference Registration and Payment System subcontract, issued by the Vermont Department of Economic Development, requires the provision and management of a digital registration platform for prime contractors working on Department of Mental Health projects. The selected provider will deliver a secure and auditable portal capable of handling full registration management, including the integration of credit card payment processing, session sign-ups, and detailed attendee tracking. The primary deliverables include a fully functional registration portal and the generation of comprehensive attendee lists. This opportunity falls under NAICS code 518210, with a response deadline set for December 15, 2026.

Department of Economic Development

POSTED

about 23 hours ago

DEADLINE

in about 1 month

AI Contract Overview

The California Franchise Tax Board is seeking a subcontract for the maintenance of Genesys Live Chat v8.x software. This project focuses on supporting real-time web chat functionality for 58 users to facilitate efficient taxpayer services. The opportunity is categorized under NAICS code 518210. The solicitation was posted on July 8, 2025, with a response deadline set for September 8, 2025. Interested parties can find further details and submission guidelines through the Cal eProcure portal.