Graphic and Creative Design Services

The City of Rocky Mount, North Carolina, is seeking a qualified vendor to provide comprehensive graphic and creative design services under a one-year contract effective August 1, 2026, with the option to renew for two additional one-year terms, subject to mutual agreement and a maximum 15% price increase per renewal. The vendor will deliver up to 65 hours of design services per month, producing a wide array of visual materials including brochures, infographics, social media graphics, email and web templates, advertisements, newsletters, PowerPoint presentations, and billboards, all aligned with the City’s Branding Style Guide. Designs must be production-ready for third-party printing vendors, and all intellectual property rights for accepted work transfer to the City upon approval. The vendor must include the cost of stock photography in their proposed pricing and is prohibited from providing printing services, which will be procured separately. Unused monthly hours may carry forward, but if service demands exceed 65 hours for two consecutive months, scope and pricing may be renegotiated. The vendor must be available to accommodate expedited deadlines for time-sensitive communications and ensure all deliverables meet industry-standard quality and North Carolina’s Uniform Commercial Code requirements. Proposals must include a cover letter, title page, execution pages, a detailed pricing form, supplemental vendor information, documentation of minority business participation efforts, a technical approach, and a portfolio demonstrating prior work. Evaluation is based on a best-value trade-off approach, with portfolio quality accounting for 50% of the score, availability for timely response at 35%, price at 10%, and local preference at 5%. The vendor must demonstrate financial stability and cannot substitute key personnel without prior written approval from the City’s Contract Lead. The City requires a good faith effort to achieve 10% participation from certified Minority Business Enterprises or Historically Underutilized Businesses, with detailed documentation required if the goal is unmet. Invoices must be submitted monthly via mail to the City’s Accounts Payable office and include trip tickets for service verification. The contract may be extended by up to 180 days in 90-day increments, and upon termination or non-renewal, the vendor must provide up to three months of transition support to ensure continuity of operations. Proposals are due by August 6, 2026, and must be submitted electronically or physically with all required attachments and signed execution pages, referencing solicitation number 320-220726FD.