GUARD SERVICES, NEW BRUNSWICK
Contract Overview
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Shared Services Canada (SSC) is soliciting a contract for professional security guard services to protect employees, visitors, facilities, and assets at various locations throughout New Brunswick. The contract consists of an initial two-year term with five irrevocable one-year options to extend. The scope of work is comprehensive, encompassing access control, visitor management, interior and exterior patrols, alarm monitoring, Security Operations Centre (SOC) operations, CCTV surveillance, and emergency response support. The contractor must provide all necessary personnel, supervision, equipment, and administrative support, ensuring 100% compliance with uniform standards and security clearances. The contract will be awarded to the responsive bid with the highest combined rating of technical merit (70%) and price (30%). Technical evaluation focuses on workforce management, risk and business continuity, performance management, mobilization, and supporting technology. Service delivery is scheduled to officially commence on April 1, 2027, with all transition and onboarding activities required to be included in the bidder's pricing. Invoicing must be processed electronically through the SPC P2P portal. The contractor is further required to maintain a Quality Assurance Program to monitor service delivery and implement corrective action plans if deficiencies are identified by SSC.
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