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H270--Service for FMS SOFTWARE MAINTENANCE

Active

36C24122Q0048Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

This contract involves providing comprehensive software and database service support for FMS’s heating, ventilation, air conditioning (HVAC), plumbing, and electrical equipment through Dude Solutions, Inc. (DSI), a Software-as-a-Service provider specializing in facility management solutions. The services cover monthly support for the Facility Dude preventive maintenance program, offering unlimited user access and lifetime remote support and training via chat, phone, or email. The contract includes ongoing software updates, work order service requests, a preventive maintenance program with an established PM library, project management, built-in Joint Commission standards, reporting capabilities, and mobile access for both iOS and Android devices. DSI exclusively delivers and supports both the existing MaintenanceEdge platform and the upgraded TheWorxHub system tailored for the Providence VA Medical Center. TheWorxHub CMMS platform integrates Joint Commission standards to assist in compliance and survey preparations while allowing expansion into healthcare-specific areas like space management, environmental services, transportation, capital planning, and security. DSI is uniquely certified to provide these products and services, with no other company offering identical solutions in North America. The contract is managed by the Department of Veterans Affairs, with Jerry Choinski as the point of contact, and the notice serves to gauge market capability rather than solicit proposals, with responses to be submitted by December 2, 2021.

General Info

Comprehensive software support for FMS HVAC/plumbing via Dude Solutions with updates, training, and mobile access.

Agency

Department Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Set-Aside

NONE

Documents

36C24122Q0048 - Service for FMS Software Maintenance

3 pages · sources-sought

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

PostedNov 30

special-notice

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)

Contacts1 person available

OfficeTOGUS, ME, 04330, USA

Organization / AgencyDepartment Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)

Office AddressTOGUS, ME, 04330, USA

Contacts

Jerry ChoinskiContracting Specialist

contact@example.gov

Full Description

Statement of Work Provide Software & Database Service Support for FMS s HVAC, Plumbing and Electrical Equipment. Work covered under this agreement includes but not limited to the following items: 1. Provide monthly software and database customer service support for Facility Dude preventive maintenance program. 2. Unlimited user access. 3. Lifetime remote support and training to WorxHub via Chat, Phone or E-mail. 4. Ongoing updates to WorxHub for new product enhancements and features. 5. Work Order service requests. 6. PM Program with WorxHub PM library 7. Projects. 8. JCO built in standards. 9. Reporting. 10. Mobile (iOS or Android) The NAICS code for this requirement is 518210. Dude Solutions, Inc. (DSI), a Delaware corporation, is a Software-as-a-Service provider headquartered in Cary, North Carolina. DSI offers subscription-based services to its proprietary applications and programming interfaces (including, without limitation, all related documentation, software libraries, software tools, published specifications and other materials) designed, developed, marketed and made available only by DSI. DSI is the exclusive provider of both Providence VA Medical Center s existing CMMS offering, MaintenanceEdge, as well as TheWorkHub. DSI has existing tools to automate migrate of the existing equipment within MaintenanceEdge to the upgraded TheWorxHub platform. TheWorxHub includes a core CMMS platform with built in Joint Commission standards which provides Providence VA Medical Center the ability to report on the standards when preparing for Joint Commission survey. TheWorxHub also allows for expansions for space management, housekeeping/environmental services, transportation, capital planning and security all designed specifically for the healthcare environment with Joint Commission standards available as well. Additionally, DSI is the only company certified to deliver, train and support these products; there is not another certified company at this time. DSI research indicates that no other company builds products identical to the products stated above in North America. The services meet the needs of the target markets, incorporate the latest design technology and remain truly unique in the North American market. DSI s services efficiently function and communicate with the DSI s other applications. This notice of intent is not a solicitation nor is it a request for proposal. However, interested parties that believe they can satisfy the requirement must clearly identify their capability to do so in writing by Thursday, December 2, 2021 at 3 pm EST time. Response should be sent to Jerry Choinski at contact@example.gov. Information submitted in response to this notice will be used solely to determine whether competitive procedures could be used for this acquisition. A determination not to open this requirement to competition based upon responses to this notice is solely within the discretion of the Government.