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This Solicitation opportunity from Tennessee was posted on February 13, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Healthcare Reimbursement Accounts for Katie Beckett And Tn Strong Families Programs

Closed
RFP 34401-99369State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561421
New
Live Answering Services
Solicitation # live-answering-services
The Housing Authority of the City of Los Angeles is seeking solicitations for live answering, dispatching, and work order entry services. This opportunity is specifically set aside for various small business categories, including SBA certified Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. The solicitation was posted on November 6, 2026, with a response deadline of November 12, 2026. Interested parties should coordinate with the primary point of contact, Hadi Otaky, regarding the requirements for these specialized communication and administrative services.
Housing Authority of the City of Los Angeles

POSTED

about 5 hours ago

DEADLINE

in 5 days
NAICS: 561421
New
Federal
911 Emergency Dispatch and Interagency Communication ServicesThis subcontract for 911 Emergency Dispatch and Interagency Communication Services involves providing continuous 24/7/365 emergency dispatching and communication coordination for prime contractors on USACE projects at Blue Marsh Lake. The scope of work includes dispatching ranger patrols, police, fire, and EMS services, as well as the dissemination of critical data such as warrant checks and vehicle registrations. The service will be performed in Leesport, Pennsylvania, under the Department of Defense via W2SD Endist Philadelphia. To be eligible, the provider must have the jurisdiction to operate a Public Safety Answering Point in Berks County and maintain authorized access to law enforcement databases. The opportunity is categorized under NAICS code 561421.
W2SD Endist Philadelphia

POSTED

3 days ago

DEADLINE

in 7 days
NAICS: 561421
New
Federal
W912BU27QA002: Notice of Intent to Sole Source - 911 Emergency Dispatch Services
Solicitation # W912BU27QA002
The U.S. Army Corps of Engineers, Philadelphia District, intends to award a sole-source contract to the County of Berks, Pennsylvania, for 911 emergency dispatch and interagency communication services supporting the Blue Marsh Lake project. Under solicitation W912BU27QA002, the Berks County Department of Emergency Services is identified as the only reasonably available source capable of meeting the requirements due to its exclusive jurisdiction and ownership of the public safety communication network in the area. The contract, categorized under NAICS code 561421, will provide 24/7/365 coverage from January 1, 2027, through December 31, 2027. The scope of work includes the dispatching of police, fire, and EMS services, as well as the coordination of ranger patrols and the dissemination of critical information such as vehicle registrations and warrants to federal, state, and local agencies. Services will be performed at the Berks County Emergency Management Office in Leesport, Pennsylvania. The action is being pursued under FAR 13.106-1(b)(1). While the government intends to negotiate with the County of Berks, interested parties may submit capability statements to the designated points of contact by November 13, 2026, for evaluation to determine if a competitive acquisition is appropriate.
W2SD Endist Philadelphia

POSTED

3 days ago

DEADLINE

in 7 days
NAICS: 561421
New
SLED
Fraud and Program Non-Compliance Hotline Services
Solicitation # 232854
The Housing Authority of the City of Los Angeles (HACLA) is soliciting proposals for Fraud and Program Non-Compliance Hotline Services to operate telephone and online reporting systems for suspected fraud, program non-compliance, harassment, theft, and workplace violence. The selected provider must provide a toll-free telephone number and a website for report submissions, with telephone intake available in English, Armenian, Russian, Spanish, and Vietnamese. A critical component of the requirement is a secure online administrative portal for authorized HACLA personnel to manage cases, assign investigators, and export data. The provider is also responsible for implementation support, including configuration, testing, and user training, while ensuring all staff with access to reports undergo appropriate background checks. Award selection is based on Best Value, evaluating price alongside qualitative factors such as qualifications, proposed staffing, work plan, intake model, platform capabilities, and transcription functionality. The contract includes strict compliance requirements, including adherence to Executive Order 11246, the Americans with Disability Act, and OSHA regulations. Insurance requirements specify general liability or cybersecurity coverage with HACLA as an additional insured, as well as statutory workers' compensation. Payments are processed via automated deposit within 30 days of receiving monthly invoices submitted in arrears. The contract term begins on an effective date with the possibility of option extensions, and HACLA maintains the right to review and require corrections to services at no additional charge.
Housing Authority

POSTED

3 days ago

DEADLINE

in 29 days
NAICS: 561421
New
SLED
IFB#19-27-LC Phone Crisis Answering & Triage Services
Solicitation # 19-27-LC
The City of Portsmouth, Virginia, is soliciting bids under IFB#19-27-LC for continuous 24/7/365 telephone crisis answering, screening, triage, supportive intervention, and referral or dispatch services. These services are designed to support individuals experiencing mental health, substance use, and developmental disability crises during agency office closures or after-hours routing. The selected contractor must ensure all callers receive a response within 15 minutes and provide technical support for call forwarding, direct dial, and SIP/VoIP routing. Key operational requirements include providing daily feedback to agency staff regarding safety concerns and unusual calls, coordinating with public safety for welfare checks, and maintaining audio recordings in accordance with agency and legal retention requirements. The contract will be awarded to the lowest responsive and responsible bidder on a grant total basis. Bidders must submit their responses electronically via eVA by December 14, 2026, including a completed Vendor Data Sheet with three professional references, a Conflict-of-Interest Statement, and a W-9 form. Compliance with HIPAA, the Americans with Disabilities Act, and the Virginians With Disabilities Act is mandatory, and the contractor must execute a Business Associate Agreement. Pricing is structured around a monthly base rate for up to 400 operator minutes, with additional costs for extra operator minutes, patch minutes, holiday fees, and encrypted messaging. The City emphasizes small business and service-disabled veteran-owned business participation, requiring an M/WBE Business Subcontracting Plan or documentation of good faith efforts. Failure to meet delivery timelines may result in liquidated damages of $500 per day.
City of Portsmouth

POSTED

4 days ago

DEADLINE

in about 1 month
NAICS: 561421
New
SLED
ODH 57672 - BOSC-SFY-27-Complaint Hotline 24/7 Answering Service Version 2
Solicitation # SRC0000042827
The Ohio Department of Health (ODH) is seeking a contractor to provide a 24/7/365 live answering service for its complaint telephone hotlines. This service is designed to improve customer service and expedite the triage and processing of complaints against healthcare facilities, including nursing homes, hospitals, and assisted living facilities. The contractor must ensure all calls are answered live, as voicemails and callbacks are prohibited. Key deliverables include submitting complaints via an ODH web-based form in real-time, providing weekly reports on call volumes, and maintaining manual backup procedures for data capture. The use of artificial intelligence for any part of the answering services is strictly prohibited. The contract is awarded based on best value, evaluating technical narratives, project approach, personnel experience, implementation plans, and a firm fixed-price cost proposal. The initial award period runs through June 30, 2027, with an optional two-year extension through June 2030. High security and confidentiality standards are mandatory, requiring compliance with NIST 800-53 or ISO 27001, HIPAA for protected health information, and IRS Publication 1075 for federal tax information. Additionally, all contract data at rest must reside within the contiguous United States across at least two geographically distant data centers. Proposals must be submitted via OhioBuys, including a technical proposal and a specific cost sheet.
Bureau Of Survey And Cert

POSTED

4 days ago

DEADLINE

in 13 days
NAICS: 561421
International
Emergency Call Monitoring and Telephone Answering ServicesThis subcontract involves providing 24/7 emergency call monitoring and telephone answering services for prime contractors working on Broadland and Orwell Housing Association projects. The selected provider will be responsible for operating telephone answering services, monitoring alarm systems for emergency triggers, and implementing call center protocols to effectively triage and route requests. To successfully execute these duties, the contractor must possess the necessary call center infrastructure and ensure seamless integration with alarm monitoring software. The primary deliverable is a consistently monitored emergency call answering service supported by detailed response logs. This opportunity is issued by Broadland Housing Association Limited under NAICS code 561421. Interested parties must submit their responses by the deadline of November 27, 2026.
Broadland Housing Association Limited

POSTED

9 days ago

DEADLINE

in 21 days
NAICS: 561421
International
26-011 - Emergency Call Monitoring Services
Solicitation # ocds-h6vhtk-0792d9
Broadland Housing Association Limited and Orwell Housing Association Limited are seeking a supplier for an Emergency Call Monitoring telephone answering service to be performed in East Anglia. This single-stage tender is being conducted under a Competitive Flexible Procedure pursuant to the Procurement Act 2023. The estimated contract value is 224,000 GBP including VAT, with an initial performance period from April 1, 2027, to March 31, 2029, and a possible two-year extension through March 31, 2031, at the sole discretion of the authorities. Small and medium-sized enterprises are identified as particularly suitable for this opportunity. The award decision will be based on a weighted evaluation consisting of written submission quality at 50 percent, economy price at 30 percent, and interview and presentation quality at 20 percent. Additionally, the authorities will assess exclusion grounds, minimum insurance requirements, and minimum economic and financial standing. Interested parties must submit their responses in English via the designated eSourcing portal by the deadline of November 27, 2026, at 12:00pm, with an enquiry deadline of November 20, 2026. Primary points of contact for the procurement are Barry Ashby for Broadland Housing and Claire Kent for Orwell Housing.
Broadland Housing Association Limited

POSTED

9 days ago

DEADLINE

in 21 days
NAICS: 561421
SLED
HWRP 24-Hour Odor Complaint Call Answering Services
Solicitation # 221532
The City of Los Angeles is seeking a contractor to provide 24-hour call answering services for the El Segundo Odor Complaint Hotline under solicitation number 221532. This service is a requirement of the AQMD Odor Abatement Order and necessitates a live operator available 24/7 to handle resident calls. Key technical requirements include priority ringing, auto call forwarding, and message dispatching. The selected contractor will be responsible for answering complaints, contacting the SCAQMD, referring issues to the HWRP, and providing necessary notifications to LASAN and El Segundo staff. Interested vendors must submit their responses by December 2, 2026, at 6:00 PM. All inquiries regarding the bid should be directed to Kris Flaig.
City of Los Angeles

POSTED

17 days ago

DEADLINE

in 27 days
NAICS: 561421
SLED
VT (Vertical Transportation) Emergency Phone Service
Solicitation # RP 0193-26
Sound Transit is seeking proposals under solicitation RP 0193-26 for a comprehensive emergency elevator phone solution. The selected contractor will be responsible for the supply and maintenance of code-compliant, cellular-connected emergency phones, as well as the provision of continuous 24/7/365 monitoring and dispatch services. The contract is designed for an initial five-year term, with the option for Sound Transit to extend the agreement for up to five additional one-year terms at its sole discretion. Interested firms must submit their proposals by November 16, 2026, at 3:00 PM PT. While no pre-proposal meeting is scheduled, firms may submit inquiries through the formal Requests for Information process.
Sound Transit

POSTED

21 days ago

DEADLINE

in 10 days
NAICS: 561421
International
External Reporting Line
Solicitation # LFB133
The London Fire Commissioner is seeking an independent third-party provider to establish an external reporting line under solicitation LFB133. This service will provide staff with a secure, additional route to report misconduct, specifically focusing on discrimination, bullying, and harassment. While the Professional Standards Unit continues its standard operations, this external line is specifically designated for allegations involving PSU staff, Directors, and Senior Leadership team members. It will also be utilized in instances involving perceived conflicts of interest, cases of extreme sensitivity or complexity involving multiple parties, or when the PSU lacks the capacity to handle a report. The contract is estimated for a three-year term running from January 4, 2027, to January 3, 2030, and includes the provision of telephone-answering services. The procurement process requires submissions by November 12, 2026, with award decisions based on a weighting of 70 percent for technical merit and 30 percent for commercial value. Additionally, the presumptive winning bidder will be required to complete a cyber security questionnaire.
London Fire Commissioner

POSTED

22 days ago

DEADLINE

in 6 days
NAICS: 561421
SLED
Live Answering Services
Solicitation # HA-2026-113
The Housing Authority of the City of Los Angeles (HACLA) is soliciting proposals under RFP HA-2026-113 for a qualified vendor to provide 24/7 live answering, dispatching, and work order entry services. The selected provider will be responsible for promptly answering calls, immediately dispatching after-hours emergency calls, and entering work orders into HACLA's business system using unique operator email addresses. Key technical requirements include the implementation of a secure short messaging service (SMS), the provision of monthly analytic reports in Microsoft Excel, and the recording and retention of all calls for at least one year. The contract is structured as a one-year base period with up to four one-year options, not to exceed a total of five years. HACLA intends to award multiple contracts based on best value, evaluating proposals on qualifications, staffing, technical approach, and price. Vendors must submit their proposals by November 12, 2026, at 11:00 a.m. PT. Mandatory requirements include maintaining $1,000,000 in coverage for workers' compensation, commercial general liability, automobile liability, and cybersecurity. Additionally, providers must comply with HUD General Conditions, Section 3 of the Housing and Urban Development Act of 1968, and Executive Order 11246. Submissions must include a detailed fee schedule, an emergency contingency plan, and a contractor workforce profile.
City of Los Angeles

POSTED

24 days ago

DEADLINE

in 6 days

General Info

Agency

Tennessee Department of General Services

NAICS

561421 - Telephone Answering Services

Place of Performance

TN, USA

Set-Aside

NONE

Documents

1
PDF, High priority: read this firstrfp
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Timeline

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Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTennessee Department of General Services
ContactsNo contacts available
OfficeN/A
Organization / AgencyTennessee Department of General Services
Office AddressN/A
ContactsNo contact information available

More opportunities from Tennessee Department of General Services

Same awarding agency

NAICS: 541330
SLED
Monitoring System Technical Services & Data ManagementThe Monitoring System Technical Services and Data Management subcontract supports prime contractors on projects for the Tennessee Department of General Services in Nashville. The scope of work encompasses the assembly, deployment, testing, and long-term maintenance of monitoring systems, including the use of cellular relay systems and offsite storage. The contractor is responsible for continuous data collection over a 60-month period, which includes pinpointing source locations and providing anomaly notifications within a five-minute window. Key deliverables include continuous monitoring services, detailed anomaly reports, and a 60-month warranty. To ensure security and regulatory adherence, the contractor must maintain compliance with NIST SP 800-53 standards, verified through annual independent audits. This technical engagement falls under NAICS code 541330 and is centered on high-availability data management and system reliability.
Engineering Services

POSTED

23 days ago

DEADLINE

in 24 days
View Details
NAICS: 238210
SLED
Specialized Electrical & Sensor Installation ContractorThis subcontract for Specialized Electrical and Sensor Installation Contractor involves the physical installation of monitoring systems for prime contractors on Tennessee Department of General Services projects located in Nashville. The scope of work includes installing sensors, mounting hardware, and corrosion-resistant conduit on 18-story roof framing and post-tensioned truss anchorage. The contractor is responsible for furnishing wiring suitable for extreme environmental conditions and installing electrical boxes and anchors in strict accordance with technical drawings to deliver a fully operational wired sensor network. Interested parties must provide a TDCI-approved Certificate of Insurance with liability coverage of 1 million dollars per occurrence and 2 million dollars aggregate. The solicitation was posted on October 14, 2026, with a response deadline of November 30, 2026. This opportunity falls under NAICS code 238210 and is managed through the Tennessee Department of General Services procurement process.
Electrical Contractors and Other Wiring Installation Contractors

POSTED

23 days ago

DEADLINE

in 24 days
View Details
NAICS: 334517
SLED
Acoustic and Vibration Monitoring Equipment SupplierThis subcontract involves the supply of specialized hardware and software designed to detect acoustic anomalies and floor vibrations for prime contractors working on Tennessee Department of General Services projects. The scope of work includes providing data acquisition systems capable of scanning at 10 kHz, waveform capture, and broadband communication devices. Specifically, the supplier must provide National Instruments cRIO or CompactDAQ chassis equipped with NI-9234 modules, along with the necessary monitoring hardware, sensors, and software licenses. All provided software must adhere to NIST SP 800-53 moderate-impact security controls to ensure system integrity. The performance of this contract is centered in Nashville, Tennessee. Interested parties should note that the response deadline for this opportunity is November 30, 2026.
Irradiation Apparatus Manufacturing

POSTED

23 days ago

DEADLINE

in 24 days
View Details
NAICS: 541380
SLED
Acoustic and /or Vibration Monitoring System
Solicitation # 32101-13994
The Tennessee Department of General Services, through its Real Estate and Asset Management division, is soliciting bids for a three-year contract with two one-year renewal options to provide an acoustic and vibration monitoring system for the 18-story James K. Polk Building in Nashville. The selected contractor will be responsible for the assembly, deployment, testing, and maintenance of a system designed to continuously monitor roof framing and post-tensioned truss anchorage for anomalies. Key technical requirements include the ability to pinpoint the source of vibrations within a five-foot radius and the use of a broadband device, such as a cellular modem, to ensure the system functions independently of the State's network. The contract requires a minimum 60-month warranty on installation, materials, and equipment service life. This is a single-award contract based on the lowest cost for a respondent who meets all technical and compliance criteria. Installation must adhere to the 2014 National Electrical Code and local Metro Nashville codes, with acceptance testing performed on-site according to International Electrical Testing Association standards. Bidders must comply with strict data protection mandates, including annual NIST 800-53 audits, FIPS 140-2 or 140-3 encryption, and a requirement that all state data remain within the continental United States. Responses are due by November 30, 2026, via the PeopleSoft Strategic Sourcing portal.
Testing Laboratories and Services

POSTED

23 days ago

DEADLINE

in 24 days
View Details
NAICS: 541410
SLED
Furniture Consulting ServicesThis subcontract for Furniture Consulting Services supports prime contractors on projects managed by the Tennessee Department of General Services. The scope of work focuses on professional consulting for furniture procurement and layout, with a specific emphasis on determining requirements for dormitory furniture. The selected provider is responsible for delivering detailed consulting reports and strategic layout recommendations to ensure project goals are met. The contract is categorized under NAICS code 541410 and is centered in Nashville, Tennessee, within the 37243 zip code. It was posted on October 12, 2026, with a response deadline extending to November 4, 2062. Interested parties can find further information through the Tennessee Department of General Services procurement portal.
Interior Design Services

POSTED

25 days ago

DEADLINE

in almost 36 years
View Details
NAICS: 484220
SLED
Furniture Shipping and DeliveryThis subcontract for Furniture Shipping and Delivery involves the transportation of bulk furniture from manufacturers to a designated site in Nashville, Tennessee, supporting prime contractors on projects for the Tennessee Department of General Services. The selected provider must utilize freight trucks and trailers capable of handling large loads to ensure all items are delivered on time. A critical requirement of the agreement is the coordination and completion of deliveries to the MALETA facility by November 9, 2026. The work is categorized under NAICS code 484220 and will be performed within the 37243 zip code area of Nashville.
Specialized Freight (except Used Goods) Trucking, Local

POSTED

25 days ago

DEADLINE

in almost 36 years
View Details
NAICS: 238990
SLED
Furniture Assembly and Safe MountingThis subcontract involves the physical assembly and secure installation of dormitory furniture for prime contractors working on Tennessee Department of General Services projects. The scope of work includes unpacking and assembling beds, desks, wardrobes, and nightstands, with a specific requirement for safe mounting to walls and floors using standard tools and hardware to ensure first-quality workmanship. The project is based in Nashville, Tennessee, under NAICS code 238990. The primary objective is the delivery of fully installed and safely mounted furniture that meets all specified safety and quality standards for the state agency.
All Other Specialty Trade Contractors

POSTED

25 days ago

DEADLINE

in almost 36 years
View Details
NAICS: 335220
SLED
Table Lamp SupplyThis subcontract involves the supply and delivery of 613 commercial-grade table lamps intended for dormitory use on projects managed by the Tennessee Department of General Services. All provided units must be Energy Star certified to meet the specific requirements of the contract. The project is centered in Nashville, Tennessee, within the 37243 zip code. The procurement falls under NAICS code 335220 and is designed to support prime contractors operating under the agency's jurisdiction.
Major Household Appliance Manufacturing

POSTED

25 days ago

DEADLINE

in almost 36 years
View Details
NAICS: 337127
SLED
Dormitory Casegoods and Bedding SupplyThis subcontract for the Tennessee Department of General Services involves the manufacture and delivery of first-quality, Energy Star certified dormitory furniture and bedding to a location in Nashville, Tennessee. The scope of work requires the provision of 638 Twin XL beds, 6 Queen beds, 616 desks, 616 wardrobes, and 613 nightstands, all of which must adhere to strict workmanship standards and energy efficiency certifications. The project is categorized under NAICS code 337127 and is designed to support prime contractors managing the agency's projects. The agreement ensures that all specified casegoods and mattresses are delivered completed to the designated site in the 37243 zip code.
Institutional Furniture Manufacturing

POSTED

25 days ago

DEADLINE

in almost 36 years
View Details
NAICS: 337127
SLED
MALETA Dorm Room Furniture
Solicitation # 32101-14029
The Tennessee Department of General Services is soliciting bids for a single-award contract to provide and install dormitory furniture for the Multi-Agency Law Enforcement Training Academy (MALETA) in Nashville. The procurement includes a wide array of items, specifically 638 Twin XL beds and mattresses, 6 Queen beds and mattresses, 613 nightstands, 616 desks, 616 wardrobes, and 613 table lamps, along with associated consulting and shipping services. The contract is structured for an initial one-year term with one optional twelve-month renewal. Award will be granted to the responsive and responsible bidder offering the lowest total cost for goods that meet or exceed the provided technical specifications. Key requirements include a 15-year warranty, delivery by November 9, 2026, on an F.O.B. destination basis, and the contractor's responsibility for removing all packaging debris to leave work areas broom clean. Bids must be submitted by November 4, 2026. The state maintains a 30-day inspection period for acceptance and requires that all contractors comply with Tennessee state laws regarding non-discrimination, the Iran Divestment Act, and the Boycott of Israel certification. Invoices must be submitted within 30 days of delivery and may be paid via ACH.
Institutional Furniture Manufacturing

POSTED

25 days ago

DEADLINE

in almost 36 years
View Details

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