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This Government Contract opportunity from Department Of Defense was posted on October 7, 2013. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

HEAT Incident Management System

Awarded
1300357608-01Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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General Info

NAICS

511210 - Software Publishers

Place of Performance

Software will be hosted at NAVAIR HQ., PATUXENT RIVER, MD, 20670, USA

Set-Aside

NONE

Documents

1

J-A_HEAT_Incident_Mgmt_.pdf

PDF

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Timeline

1 update
PhaseAwarded
Posted

Combined Synopsis

Justification (J&A)

Justification & Approval published

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Naval Air Warfare Center Air Division
Contacts2 people available
OfficePATUXENT RIVER, MD, 20670-1545, USA
Office AddressPATUXENT RIVER, MD, 20670-1545, USA
Contacts
Michelle L BriscoeContracting Officer

Full Description

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1. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. 2. Solicitation Number: 1300357608-01 is issued as a Request for Quotation. 3. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-69 and Defense FAR Supplement 20130909. 4. This is not a small business set-aside. The applicable NAICS is 511210 and associated size standard is $35.5M. 5. CLIN 0001*: HEAT Software Maintenance CLIN 1001*: HEAT Software Maintenance Option I CLIN 2001*: HEAT Software Maintenance Option II CLIN 3001*: HEAT Software Maintenance Option III ** CLIN numbers are subject to change, however the basic requirement of each CLIN will not. ** 6. Software Maintenance Service Contract in support of the Incident Management Tracking System in use by the NAVAIR National Help Desk. The NAVAIR Information Technology/Information Management (IT/IM) Department, National Help Desk (NHD), hosted at NAVAIR HQ, Patuxent River Maryland, operates on a 24 hour per day, 365 day per year basis. The NHD serves as the first point of entry for non-Navy Marine Corp. Intranet (NMCI) information technology related issues, serving over 92,000 NAVAIR and non-NAVAIR employees worldwide. in order to accomplish its mission; the NHD utilizes a commercial software product named HEAT, as the incident tracking system. HEAT's functionality is required to enable the NHD staff to host a database to log, track, assign, and/or escalate calls to multiple teams (2,500 users) for the purpose of timely, efficient and effective resolution of customer inquiries. 7. CLIN 0001*: Period of Performance 1 Oct 13 - 30 Sept 14, FOB Destination CLIN 1001*: Period of Performance 1 Oct 14 - 30 Sept 15, FOB Destination CLIN 2001*: Period of Performance 1 Oct 15 - 30 Sept 16, FOB Destination CLIN 3001*: Period of Performance 1 Oct 16 - 30 Sept 17, FOB Destination ** CLIN numbers are subject to change, however the basic requirement of each CLIN will not. ** 8. Provision 52.212-1, Instruction to Offerors-Commercial, applies to this acquisition. 9. Provision 52.212-2, Evaluation -Commercial Items, applies to this acquisition. Evaluation will be based on the lowest price technically acceptable, LPTA. 10. Provision 52.212-3, Offeror Representations and Certifications - Commercial Items, applies to this acquisition. 11. Clause 52.212-4, Contract Terms and Conditions - Commercial Items, applies to this acquisition. 12. Clause 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders - Commercial Items, applies to this acquisition. 13. The following additional clauses apply to this acquisition: 52.204-7 System for Award Management; 52.217-2 Cancellation Under Multi-Year Contracts; 52.217-5 Evaluation of Options; 52.217-9 Option to Extend the Term of the Contract; 52.232-18 Availability of Funds; 52.232-33 Payment by Electronic Funds Transfer-- System for Award Management; 52.247-34 F.o.b. - Destination; 252.204-7004 Alternate A, System for Award Management; 252.211-7003 Item Identification and Valuation; 252.232-7006 Wide Area WorkFlow Payment Instructions; 252-246-7000 Material Inspection and Receiving Report; 5252.201-9500 Technical Point of Contact; 5252.204-9504 Disclosure of Contract Information; 5252.232-9511 Notice of Requirements for Prompt Payment; and 5252.243-9504 Authorized Changes Only by the Contracting Officer, 5252.246-9502, Standard Commercial Warranty. 14. The Defense Priorities and Allocations System (DPAS) does not apply to this acquisition. 15. See FEDBIZOPPS posting for due date/time. 16. See FEDBIZOPPS posting for contact information.

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