Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, September 16 at 2:00 PM EDT

Register Free →

This Government Contract opportunity from Florida was posted on July 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Help Desk and Technical Support Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

AI Contract Overview

Show more

The contract is for the provision of a dedicated bilingual helpdesk and technical support services under a subcontract arrangement, aimed at delivering responsive and reliable IT assistance to the Florida Department of Environmental Protection. Services must be available Monday through Friday from 7:00 a.m. to 6:00 p.m. EST, with strict service level agreements governing incident response times and resolution benchmarks to ensure timely support for users. The work is classified under NAICS code 541519, indicating it pertains to other computer-related services, and is targeted toward meeting operational needs within the agency’s technology environment. The solicitation was posted on July 1, 2026, with a response deadline of August 4, 2026, at 7:00 p.m. EST, giving interested vendors a limited window to submit proposals. Although no set-aside type or specific location details are provided, the place of performance and point of contact information are unspecified, suggesting the scope may be remote or broadly applicable across Florida. The contract is accessible via the Florida vendor marketplace platform, and bidders are expected to demonstrate capability in delivering bilingual support, adherence to SLAs, and experience in technical helpdesk operations within a governmental context.

General Info

Bilingual IT helpdesk and technical support for Florida DEP, 7am–6pm EST, SLA-driven, NAICS 541519, proposals due August 4, 2026.

Agency

Florida → Department of Environmental ProtectionView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of 2027001.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Volunteer Management System

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

Show more
AgencyFlorida → Department of Environmental Protection
ContactsNo contacts available
OfficeN/A
Organization / Agency
Florida → Department of Environmental Protection
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Provision of a dedicated bilingual helpdesk with SLAs for incident response and resolution, available Monday–Friday, 7:00 a.m. to 6:00 p.m. EST.

More opportunities from Florida → Department of Environmental Protection

Same awarding agency

NAICS: 236220
SLED
Invitation to Bid BDC02-26-27 Blue Spring State Park - Restroom Replacement
Solicitation # BDC02-26/27
The Florida Department of Environmental Protection, Bureau of Design and Construction, is soliciting formal, competitive, sealed bids for the restroom replacement project at Blue Spring State Park in Orange City, Florida. The scope of work requires the contractor to provide all labor, materials, equipment, supervision, and permitting necessary to complete the project. Bids must be submitted by 3:30 pm ET on October 6, 2026, to Logan Lee-Marple at the Bureau of Design and Construction in Tallahassee. The project must adhere to green building standards per Executive Order 07-126 and Section 255.252(3), F.S., and requires the inclusion of Builder's Risk insurance within the bid price. All bidders must be prequalified, providing either a biennial pre-qualification letter from the FDEP Bureau of Design and Construction or a current State Contractor license certification and Corporate Charter registration. The contract mandates the use of the U.S. Department of Homeland Security's E-Verify system for all employees and subcontractors. Additionally, the Department emphasizes a commitment to minority business diversity in subcontracting and ensures ADA compliance for all bid-related communications. Project management is led by Dominique Rouse, with Dustin Allen serving as the Park Manager.
Commercial and Institutional Building Construction

POSTED

8 days ago

DEADLINE

in 28 days
View Details

Find Active Opportunities Like This

Get AI-powered intelligence on the opportunities still open

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Miguel
Hillary
Keith Deutsch
Christine

Join 650+ contractors already using CLEATUS