This Subcontract opportunity from Massachusetts was posted on May 12, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Help Desk and User Support for RMV Staff
Contract Overview
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The Massachusetts Department of Transportation is seeking a subcontractor to provide Tier 1 and Tier 2 help desk support for RMV staff. The primary focus of this engagement is to resolve issues related to PIN pads, specifically addressing transaction failures, connectivity problems, and providing general user guidance to ensure operational efficiency. This opportunity was posted on May 12, 2025, with a response deadline of May 27, 2025. The contract falls under NAICS code 561400 and is managed through the Commonwealth of Massachusetts procurement system.
General Info
Documents
This scope was carved out of BD-25-1030-CPO1-CPO1-116635.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
Due Diligence Notice of Intent to Accept an Offer for Proprietary Services from Verifone Iinc.
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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