This Government Contract opportunity from Mississippi was posted on May 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk and User Support Services

Closed

State & Local

Submission Closed05/29/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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DEADLINE

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DEADLINE

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DEADLINE

EMS LINQ-Software Maint/Support-CNP

Solicitation # SRC0000037179

The Alabama State Department of Education, Child Nutrition Programs, is soliciting a sole source contract for consolidated software maintenance and support for EMS LINQ applications. This contract ensures uninterrupted service for several USDA food and nutrition programs, including the National School Lunch Program, School Breakfast Program, Summer Food Service Program, Child and Adult Care Food Program, Commodity Supplemental Food Program, Emergency Food Assistance Program, and the Statewide Procurement Program. The scope of work covers ongoing operations for software updates, security patches, hosting services, annual subscriptions, regulatory updates, and technical support for tools such as the SNP, SFSP, and CACFP Core Modules, Cartwheel Meal Counter software, and LINQ FDP. The contract is effective from October 1, 2026, to September 30, 2027, with the possibility of annual renewals for up to five years or until a total contract cost of 25,000 dollars is reached. Price escalations are limited to a maximum of 5 percent of the annual cost and cannot exceed the total contract ceiling. Award evaluation may include cost realism and price reasonableness analysis, and selected suppliers must provide proof of qualifications, professional licenses, and certificates of insurance. Compliance requirements include registration with the Alabama Secretary of State for foreign entities, enrollment in E-Verify, and adherence to state tax laws and the Beason-Hammon Alabama Taxpayer and Citizen Protection Act.

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POSTED

DEADLINE

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6973GH Franchise Acquisition Svcs

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DEADLINE

Zeutschel OmniScan 12 and TWAIN Driver Software SupportThis subcontract for the Library of Congress focuses on providing essential software maintenance, technical support, and firmware updates for Zeutschel OmniScan 12 and TWAIN drivers. The scope of work includes the deployment of bug fixes, patches, and maintenance releases to ensure seamless communication with Iliad, Odyssey, and Article Exchange software. To maintain security and operational integrity, the contractor must adhere to NIST SP 800-53 standards and provide detailed technical support logs alongside software and firmware deliveries. The project is managed under NAICS code 541519 and will be performed in Washington. Interested parties should note the response deadline of November 20, 2026. This engagement is designed to support prime contractors in maintaining critical imaging and driver infrastructure for the agency.

Contracts Services

POSTED

about 22 hours ago

DEADLINE

in 23 days

AI Contract Overview

The contract involves providing Tier 1 and Tier 2 technical support services for users of CareWare 6, focusing on resolving issues related to login difficulties, data entry errors, reporting challenges, and workflow processes. The service provider is responsible for assisting users promptly and effectively while maintaining comprehensive support logs to track issues and resolutions. This subcontract aims to enhance end-user experience and ensure the smooth operation of the CareWare 6 platform. Issued by the STD/HIV Care and Services agency in Mississippi, the contract falls under NAICS code 541519, which pertains to specialized computer-related services. The solicitation was posted on May 18, 2026, with a response deadline of May 29, 2026. Specific location details for the place of performance and point of contact are not provided, but the contract supports the operational needs of the agency in delivering quality healthcare services through improved technical support infrastructure.

General Info

Provide Tier 1 and 2 technical support for CareWare 6 users, focusing on issue resolution.

Agency

Mississippi → STD/HIV Care and Services

NAICS

541519 - Other Computer Related Services

Place of Performance

MS, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026-MNT-ITS-150.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CareWare 6 Maintenance and Hosting

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedMay 18

subcontract

Response DeadlineMay 29

Deadline has passed

Submission Closed

05/29/2026, 03:00:00 PM UTC

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Organization & Contact Information

AgencyMississippi → STD/HIV Care and Services

ContactsNo contacts available

OfficeN/A

Organization / AgencyMississippi → STD/HIV Care and Services

Office AddressN/A

ContactsNo contact information available

Full Description

Deliver Tier 1 and Tier 2 technical support for CareWare 6 users, addressing login issues, data entry errors, reporting problems, and workflow guidance while maintaining support logs.

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