This Government Contract opportunity from Mississippi was posted on May 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk and User Support Services

Closed

State & Local

Submission Closed05/29/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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WORKDAY HUMAN CAPITAL MANAGEMENT (HCM) SUBSRCIPTION RENEWAL

Solicitation # 475671

Brookhaven Science Associates, LLC, operating Brookhaven National Laboratory for the U.S. Department of Energy, is soliciting quotes for a firm-fixed-price subscription renewal of the Workday Human Capital Management (HCM) Software-as-a-Service platform. This procurement, identified as RFQ 475671, is set aside exclusively for Service-Disabled Veteran-Owned Small Business (SDVOSB) concerns under NAICS code 541519. The scope includes continued access to core HCM, payroll, time tracking, benefits administration, and other functional modules supporting approximately 3,000 employees. The base period of performance runs from November 1, 2026, through October 31, 2027, with four additional one-year option periods extending the potential duration to October 31, 2031. Eligible offerors must provide a signed pricing sheet, demonstrate technical qualifications including authorization to resell Workday subscriptions, and maintain active registration in SAM.gov. The submission deadline is September 18, 2026, with an anticipated award date of October 30, 2026. Beyond the core renewal, the contract allows for optional expansions into additional modules such as Workday Extend, Workday Help, and Workforce Planning. All services must adhere to Workday's Service Level Agreements and federal security controls, with BSA retaining full ownership of all system data.

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Region 6

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1 day ago

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in 10 days

AI Contract Overview

The contract involves providing Tier 1 and Tier 2 technical support services for users of CareWare 6, focusing on resolving issues related to login difficulties, data entry errors, reporting challenges, and workflow processes. The service provider is responsible for assisting users promptly and effectively while maintaining comprehensive support logs to track issues and resolutions. This subcontract aims to enhance end-user experience and ensure the smooth operation of the CareWare 6 platform. Issued by the STD/HIV Care and Services agency in Mississippi, the contract falls under NAICS code 541519, which pertains to specialized computer-related services. The solicitation was posted on May 18, 2026, with a response deadline of May 29, 2026. Specific location details for the place of performance and point of contact are not provided, but the contract supports the operational needs of the agency in delivering quality healthcare services through improved technical support infrastructure.

General Info

Provide Tier 1 and 2 technical support for CareWare 6 users, focusing on issue resolution.

Agency

Mississippi → STD/HIV Care and ServicesView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

MS, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026-MNT-ITS-150.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CareWare 6 Maintenance and Hosting

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedMay 18

subcontract

Response DeadlineMay 29

Deadline has passed

Submission Closed

05/29/2026, 03:00:00 PM UTC

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Organization & Contact Information

AgencyMississippi → STD/HIV Care and Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

Mississippi → STD/HIV Care and Services

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Deliver Tier 1 and Tier 2 technical support for CareWare 6 users, addressing login issues, data entry errors, reporting problems, and workflow guidance while maintaining support logs.

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