HHS/OCI West Publishing Clear Software or EQUAL

The U.S. Food and Drug Administration’s Office of Criminal Investigations, through the Office of the Omas Strategic Buying Center – Information Technology, is seeking a secure, aggregate web-portal solution that provides access to public and commercial telephone directories and law enforcement records, under the solicitation number 7571TEHHSOCIWPCS. The requirement specifies the procurement of West Publishing Clear Software or an equal alternative, with a base award of one year and four optional one-year periods, extending the potential contract term to five years. Twenty concurrent licenses must be delivered within ten days of award, and the contractor may be called upon to provide up to an additional twenty licenses per year throughout the five-year period. The portal must support unified searches across the contractor’s database and affiliated third-party sources including credit bureaus and telephone service providers, with results delivered within five minutes and accessible via laptop, CPU, and Blackberry devices using Mozilla Firefox, Google Chrome, and Microsoft Explorer browsers. All reports must be printable or savable in Adobe Acrobat, Rich Text, or Microsoft Excel formats, and the system must comply with Section 508 of the Rehabilitation Act, providing at least one mode of information retrieval that does not require user vision, along with an updated Voluntary Product Accessibility Template or HHS Section 508 Evaluation Template. Helpdesk support must be available at least 360 days per year. The evaluation process follows a Lowest Price Technically Acceptable model, where proposals must meet all salient functional characteristics to be considered technically acceptable, and any history of negative past performance may lead to disqualification regardless of technical compliance. The award will be made to the lowest-priced proposal that passes these pass/fail gates. Invoices must be submitted in hard copy only, on company letterhead, and include detailed line items for services rendered, period of performance, itemized travel costs with origins and destinations, shipping details, applicable discounts, taxpayer identification number, electronic funds transfer banking information, and the name and contact details of a representative for defective invoice notifications. Payment is contingent upon receipt of the hard copy invoice and must adhere to FAR Clauses 52.232-25 (Prompt Payment) and 52.232-33 (Payment by Electronic Funds Transfer). The contractor is required to cooperate fully with the Department of Health and Human Services in Equal Employment Opportunity investigations, including making employees available for interviews, signing affidavits, producing documents, and providing testimony in hearings before the EEOC or U.S.