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This Government Contract opportunity from Department Of Commerce was posted on November 5, 2013. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Hotline Services

Awarded
SB1304-13-RQ-0765Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561421
SLED
Live Answering Services
Solicitation # HA-2026-113
The Housing Authority of the City of Los Angeles (HACLA) is soliciting proposals for live answering, dispatching, and work order entry services under solicitation HA-2026-113. The selected vendor will provide 24/7 call handling, immediate dispatch of after-hours emergency calls, and technical integration into HACLA's business system via unique operator email addresses and a secure SMS service. Key deliverables include monthly analytic reports in Excel format and the retention of all call recordings for at least one year. The contract is structured with a one-year base period and four subsequent one-year options, for a maximum term of five years. HACLA intends to award multiple contracts based on best value, evaluating proposals on qualifications, staffing, technical approach, and price. Proposals are due by November 12, 2026, at 11:00 a.m. PT and must be submitted via mail or hand delivery, as electronic submissions are not accepted. Required documentation includes a detailed price form, a list of subcontractors, a workforce profile, and an emergency contingency plan. Awardees must maintain comprehensive insurance coverage of $1,000,000 for workers compensation, commercial general liability, automobile liability, and cybersecurity. The contract mandates strict adherence to confidentiality and data protection for personally identifiable information, as well as compliance with Section 3 of the Housing and Urban Development Act of 1968 and various federal labor and safety standards.
City of Los Angeles

POSTED

8 days ago

DEADLINE

in 22 days
NAICS: 561421
International
RFP for Fire Communications and Dispatch Services
Solicitation # 26-22
Northumberland County is soliciting proposals for Fire Communications and Dispatch Services to support seven participating fire departments. The contract involves a comprehensive service model including call intake, processing, dispatch procedures, radio and paging operations, and incident support. The selected provider must manage the technical infrastructure, including Computer-Aided Dispatch (CAD) and records management systems, while adhering to strict service level standards for call answer and dispatch times. The agreement is intended for an initial five-year term with two optional five-year extensions, with an anticipated execution date of December 1, 2026. Proponents must submit their proposals by October 22, 2026, via an electronic portal, providing separate technical and pricing submissions. The evaluation process consists of four stages, including a mandatory review of submission requirements and a presentation stage; award is based on a final total score of 100 points, with a minimum threshold of 60 points required in the presentation stage to proceed. Key requirements include compliance with the Municipal Freedom of Information and Protection of Privacy Act, data residency within Canada, and specific insurance coverages: 5 million dollars for Commercial General Liability, 2 million dollars for Automobile Liability, and 2 million dollars for Professional Liability. Successful bidders must also provide a valid WSIB clearance certificate and demonstrate robust cybersecurity measures, such as MFA and SOC 2 or ISO 27001 certifications.
Northumberland County

POSTED

27 days ago

DEADLINE

in 1 day

General Info

Contract Value

$255,168

NAICS

561421 - Telephone Answering Services

Place of Performance

At Vendor's Place of Performance, MD, USA

Set-Aside

NONE

Award Issued Date

Documents

0

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

Uniform Contract Format

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Timeline

3 updates
PhaseAwarded
Posted

Combined Synopsis

Notice updated

Response deadline changed from Aug 19, 2013 to Sep 19, 2013. The notice description changed.

Notice updated

The notice description changed.

Notice updated

Notice details unchanged. Attachments may have changed.

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Commerce Nist
Contacts2 people available
OfficeGAITHERSBURG, MD, 20899, USA
Organization / AgencyDepartment Of Commerce Nist
Office AddressGAITHERSBURG, MD, 20899, USA
Contacts

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Same awarding agency

NAICS: 236210
New
Federal
Building 215 Clean Room HEPA Filter Replacement
Solicitation # RFI-195000-26-00181
The National Institute of Standards and Technology is conducting market research through a Request for Information for the Building 215 Advanced Measurement Laboratory cleanroom repair and HEPA filter replacement project in Gaithersburg, Maryland. This initiative follows a previous solicitation that failed to produce an acceptable offer, prompting NIST to reassess its acquisition strategy and seek industry feedback on constructability, cost, and schedule feasibility. The project scope involves the modernization of an 1,800 square meter facility, including the replacement of approximately 1,200 HEPA filters, 70 VAV terminal units, and 54 airflow monitoring devices, as well as the installation of 32 exhaust air control valves and associated ductwork repairs, testing, and recertification. A critical component of the project is the proposed phasing plan, which aims to minimize research disruptions by utilizing 19 construction phases, including 18 critical cleanroom outage phases. Each critical outage is currently envisioned as a nine-day window starting Friday evening and requiring 24/7 operations to achieve ready-for-re-occupancy by the following Monday morning. NIST is specifically requesting rough-order-of-magnitude cost estimates and industry input on whether this aggressive outage schedule is realistic or if it creates prohibitive risks and costs. Responses, including company experience and recommendations for improving competition and project execution, are due by October 14, 2026.
Industrial Building Construction

POSTED

2 days ago

DEADLINE

in 12 days
View Details

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