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Award Notice: Firm Fixed-Price, Non-Personal Service Type, Commercial Item Purchase to provide IT Support Services for the Great Plains Area Office, Office of Information Technology, Aberdeen, SD.

Awarded
IHS1521886Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract is a Firm Fixed-Price, Non-Personal Service Type commercial item purchase for IT support services targeting the Great Plains Area Office of the Indian Health Service in Aberdeen, South Dakota. It encompasses comprehensive support for two mission-critical systems: Enterprise Cisco Unified Communications and Collaboration platforms including Webex and Expressway, as well as the Resource and Patient Management System (RPMS)/EHR across 19 facilities, including four 24/7 hospitals. Services are primarily delivered remotely through secure IHS-approved connectivity, with on-site work permitted only under written authorization from the Contracting Officer’s Representative. The base period is one year, with four additional one-year option periods available at the government’s discretion, totaling a potential five-year performance window. All work must comply with IHS and HHS security baselines, 36 CFR Part 1194 accessibility standards, and National Release cycles for RPMS patching, while safeguarding PII and PHI under strict cybersecurity protocols. The procurement is structured as a Total Small Business Set-Aside under FAR 19.5, with a specific requirement for offerors to self-certify as an Indian Economic Enterprise under 25 U.S.C. § 47, triggering ongoing compliance obligations and potential liability under false claims statutes if eligibility is misrepresented. A dedicated project manager and technical team—including an AIX expert, IRIS specialist, and Windows engineer—are required, with Cisco UC and RPMS/IRIS personnel needing senior-level qualifications. Key deliverables include monthly and quarterly performance reports, preventive maintenance schedules, updated documentation, and a formal quality control plan, with a mandatory 99% uptime requirement for RPMS systems. Invoicing must be submitted exclusively through the Invoice Processing Platform (IPP), and all submissions for this sources-sought notice are limited to a single 10-page capability statement in Word or PDF format, sent via email with a specified subject line by March 19, 2026. The contract value is not yet established as this document is a pre-solicitation market research notice, and no pricing, line items, or funding details are included. Point of contact for submissions is David Jones, Contract Specialist, with no named PCO, COR, or COTR identified to date.

General Info

Firm-fixed-price IT support contract for small business, Aberdeen SD, one-year base plus four options, electronic invoicing only.

Contract Value

$3,301,864.2

NAICS

541519 - Other Computer Related Services

Place of Performance

Aberdeen, SD, 57401, USA

Set-Aside

SBA

Award Issued Date

Documents

3

Sources Sought Notice IHS1521886 for IT Support Services

PDF, High priority: read this firstsources-sought
High

IHS Buy Indian Act Indian Economic Enterprise Representation Form Jan 2022

PDF, Low priorityrepresentation-form
Low

Engineering+Services+SOW.pdf

PDF

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Great Plains Area Indian Health Svc
Contacts1 person available
OfficeABERDEEN, SD, 57401, USA
Office AddressABERDEEN, SD, 57401, USA

Full Description

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Sources Sought: Firm Fixed-Price, Non-Personal Service Type, Commercial Item Purchase to provide IT Support Services for the Great Plains Area Office, Office of Information Technology, Aberdeen, South Dakota.


Sources Sought Notice Number: IHS1521886


This Sources Sought Notice is for informational and planning purposes only and shall not be construed as a solicitation, obligation, or commitment by the Indian Health Service.


This notice is intended strictly for market research to determine the availability of Indian Economic Enterprises (IEE).


Your responses to the requested information will help the Government determine the appropriate acquisition method, including whether a set-aside is possible. The anticipated applicable NAICS code for this acquisition is 541512 (Computer Systems Design Services); however, other relevant NAICS codes will be considered based on the responses received.


1.0 BACKGROUND


Firm Fixed-Price, Non-Personal Service Type, Commercial Item Purchase to provide IT Support Services for the Great Plains Area Office, Office of Information Technology, Aberdeen, South Dakota.


2.0 OBJECTIVE


The primary objective of this project is to provide IT Support Services.


3.0 SCOPE


See the attached technical description.


4.0 CONTRACT REQUIREMENTS/ AND PERSONNEL QUALIFICATIONS


The contractor is required to comply with all applicable federal, state, and local requirements for Computer Systems Design Services.


5.0 TYPE OF ORDER


This is a Firm Fixed-Price (FFP) purchase order.


6.0 ANTICIPATED PERIOD OF PERFORMANCE


Period of Performance: One-year base, plus four option years.


7.0 PLACES OF PERFORMANCE


Great Plains Area Office, Office of Information Technology, 115 4th Avenue, SE, Aberdeen, South Dakota.


8.0 PAYMENT


INVOICE SUBMISSION AND PAYMENT


In compliance with the Office of Management and Budget (OMB) M-15-19 memorandum Improving Government Efficiency and Saving Taxpayer Dollars Through Electronic Invoicing, directing Federal agencies to adopt electronic invoicing as the primary means to disburse payment to vendors. Invoices submitted under any award resulting from this solicitation will be required to utilize the Invoice Processing Platform (IPP) in accordance with HHSAR 352.232-71, Electronic Submission and Processing of Payment Requests.


IPP is a secure, web-based electronic invoicing system provided by the U.S. Department of the Treasury's Bureau of the Fiscal Service in partnership with the Federal Reserve Bank of St. Louis (FRSTL). Respondents to this solicitation are encouraged to register an account with IPP if they have not already done so. If your organization is registered to use IPP, you do not need to re-register. However, we encourage you to ensure your organization and designated IPP user accounts are valid and up to date. The IPP website address is: https://www.ipp.gov.


Please contact the IPP Helpdesk at +1 (555) 000-0000 (M-F 8 AM to 6 PM ET) or contact@example.gov if you require assistance with registering for IPP account access.


9.0 CAPABILITY STATEMENT/INFORMATION:


Interested parties are expected to review this notice to familiarize themselves with the project's requirements. Failure to do so will be at your firm's own risk. The following information shall be included in the capability statement:   


1. A general overview of the respondents' opinions about the potential requirement's difficulty and/or feasibility, as well as any information regarding innovative ideas or concepts.


2. Information in sufficient detail of the respondent’s (a) current capability and capacity to perform the work; (b) prior completed events of similar nature/size; (c) organizational experience and management capability; and (d) examples of prior completed Government contracts and other related information.


3. To be considered capable of fulfilling this requirement, evidence of an offeror's ability to fully satisfy the requirements described above must be provided.


4. The respondents' Unique Entity Identifier (UEI) number, organization name, address, point of contact, and business size and type (e.g., 8(a), HUBZone, etc.) Pursuant to the North American Industry Classification System (NAICS) code 541512 (Computer Systems Design Services) or comparable NAICS.


5. Any other information that may help develop or finalize the requirements of the potential acquisition.


6. The capability statement shall not exceed 10 single-sided pages (including all attachments, resumes, charts, etc.) presented in single space and using a 12-point font size minimum in either Microsoft Word or Adobe Portable Document Format (PDF), with 8 1/2 by 11-inch paper size and 1-inch top, bottom, left, and right margins.


7. All proprietary information should be marked as such. Statements should also indicate current certified small business status; this indication should be marked on the first page of your capability statement (preferably placed under the eligible small business concern's name and address). Responses will be reviewed only by IHS personnel and will be held confidential.


8. Applicable company GSA Schedule number or other available procurement vehicle.


Closing Statement


Point of Contact: David Jones, Contract Specialist at contact@example.gov 


Submission Instructions: Interested parties should submit their capabilities via email to David Jones, Contract Specialist, at contact@example.gov. Must include Sources Sought Number IHS1521886 in the Subject line. The due date for receipt of statements is March 19, 2026, at 12:00 p.m. Central Time.


All responses must be received by the specified due date and time to be considered.


This notice is for information and planning purposes only and shall not be construed as a solicitation or obligation by IHS.


IHS does not intend to award a contract based on responses or otherwise pay for the preparation of any information submitted. As a result of this notice, IHS may issue a Request for Quote (RFQ).


THERE IS NO SOLICITATION AVAILABLE AT THIS TIME. However, should such a requirement materialize, no basis for claims against IHS shall arise from a response to this notice or from IHS's use of such information as part of our evaluation process or in developing specifications for any subsequent requirement.


Disclaimer and Important Notes. This notice does not obligate the Government to award a contract or pay for the information provided in response to this notice. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure its response is complete and sufficiently detailed to allow the Government to determine the organization's qualifications to perform the work. Respondents are advised that the Government is not obligated to acknowledge receipt of the information received or provide feedback to respondents concerning any information submitted.  After reviewing the responses received, a pre-solicitation synopsis and solicitation may be published on SAM.gov. However, responses to this notice will not be considered adequate responses to a solicitation.


Confidentiality. No proprietary, classified, confidential, or sensitive information should be included in your response.

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