IFB 43-1391-26 DES Data Back Up and Recovery Services

Solicitation 43-1391-26 is an Invitation for Bid issued by the North Carolina Department of Commerce, Division of Employment Security, to procure data backup and recovery storage services. The project requires the implementation of Rubrik hardware, software, and professional services, including the delivery of Rubrik Enterprise and Foundation Editions, R7412 appliances, and the provisioning of a Cloud Vault instance in Azure. The solution must be deployed across two sites in Raleigh and Forest City, North Carolina, with a critical requirement that the system be fully operational before the Dell Avamar end-of-life date in March 2027. The contract features a three-year base term with the option for two additional one-year extensions. The award will be granted to a single vendor based on a Best Value Analysis using the Lowest Price Technically Acceptable method. Evaluation may include best and final offers, oral presentations, and product demonstrations. Strict compliance is required regarding data residency, mandating that all systems processing state and federal data remain within the United States. Additionally, vendors must adhere to GovRAMP authorization standards, E-Verify requirements, and various security regulations including HIPAA, FERPA, and PCI DSS. All non-public data must be encrypted in transit, and vendors utilizing offshore resources must disclose such arrangements and be evaluated for associated risks. Responses are due by October 26, 2026, via the Ariba Sourcing Module.