Volgistics - Volunteer Management Software Solutions

Broward County has issued a Request for Information under solicitation number TCH2133105F1 to determine if Volgistics Volunteer Management Software Solutions or a comparable alternative is available from multiple providers. This process is a market survey to evaluate if the service meets the criteria for a single source designation in accordance with Florida Statutes 287.057(3)(c) and 332.0075(3)(a). This RFI is not a request for pricing or a purchase commitment, and the Director of Purchasing maintains sole authority in determining if a vendor's offering is comparable to the specified needs. The required solution must be a cloud-based Software-as-a-Service platform accessible via web browsers, supporting at least four concurrent administrative operators and a minimum baseline of 200 volunteer records. Key functional requirements include volunteer profile management, automated scheduling, integrated email and SMS communication tools, and a timekeeping system for tracking cumulative service hours over multiple years. A critical component of the requirement is the technical capability to securely migrate and validate 190 historical legacy profiles and 112,282 cumulative service hours without data loss. Additionally, the provider must offer a turnkey setup package encompassing system configuration, data validation, and comprehensive training for both staff and volunteers. Responses must be submitted through the electronic bidding system by November 3, 2026.