IFB - Workers' Compensation Claims Management Software

The City of Boston is soliciting bids through an Invitation for Bids (IFB) for the procurement of Workers’ Compensation Claims Management Software to support its Office of Human Resources. The solicitation, identified as BD-26-1142-143-143-128196 and posted on April 20, 2026, requires electronic bid submissions via the City of Boston Supplier Portal by May 8, 2026. The contract is expected to be a firm-fixed-price award under Massachusetts General Laws Chapter 30B, which governs public procurement processes in the state. The software sought will facilitate the management of workers’ compensation claims, though detailed technical specifications, performance requirements, and integration criteria are not disclosed in the available materials. The contract’s place of performance and delivery is at the City of Boston’s Human Resources Office, located at 1 City Hall Plaza. The procurement process adheres to the standard administrative and procedural provisions outlined under M.G.L. c. 30B, with no specialized FAR clauses or special contract requirements explicitly included in the documents provided. The evaluation method appears to align with a Lowest Price Technically Acceptable (LPTA) approach, common for IFBs under this statute, but without detailed evaluation factors or weighting disclosed. Contact for inquiries and further information is primarily through Patricia Garcia, associated with the Workers’ Compensation Program. Key details such as contract value, pricing, delivery timeline, inspection, acceptance criteria, and invoicing procedures are not specified in the summary documents and must be obtained through the full IFB package accessible via the City of Boston Supplier Portal. Overall, this procurement is structured to enable the acquisition of a claims management system that will modernize and support the City’s workers’ compensation administration within a transparent, legally compliant competitive bidding framework.