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Over-the-Phone Interpretation (OPI) Language Services

Active

State & Local

Response Deadline11/06/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Over-the-Phone Interpretation (OPI) Language Services supports the City of Boston Office of Language and Communications Access. The selected provider will deliver real-time oral translation of spoken language via telephone to assist prime contractors with city programming, services, and general information inquiries. To ensure continuous accessibility, the contractor must provide on-call interpretation services 24 hours a day, 365 days a year. The scope of work requires the implementation of a telephony infrastructure capable of efficiently routing calls to remote interpreters. This project falls under NAICS code 541930 and is performed within Boston, Massachusetts. Interested parties must submit their responses by the deadline of November 6, 2026.

General Info

Agency

Massachusetts → 143 - Procurement

NAICS

541930 - Translation and Interpretation Services

Place of Performance

Boston, MA, 02201, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1142-143-143-134277.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP-OVER-THE-PHONE & VIDEO-REMOTE INTERPRETATION LANGUAGE SERVICES

AI Contract Breakdown

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Timeline

PostedOct 12

subcontract

Response DeadlineNov 6

Submission deadline

Response Deadline

11/06/2026, 07:00:00 PM UTCin 25 days

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Organization & Contact Information

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AgencyMassachusetts → 143 - Procurement

ContactsNo contacts available

OfficeN/A

Organization / AgencyMassachusetts → 143 - Procurement

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs real-time oral translation of spoken language via telephone for prime contractors on City of Boston Office of Language and Communications Access projects. Provides 24/7, 365-day-a-year on-call interpretation for city programming, services, and general information inquiries. Requires telephony infrastructure capable of routing calls to remote interpreters. Delivers real-time oral interpretation services via telephone.

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