RFP-OVER-THE-PHONE & VIDEO-REMOTE INTERPRETATION LANGUAGE SERVICES

The City of Boston, through the Office of Language and Communications Access, is soliciting proposals under solicitation number BD-27-1142-143-143-134277 for the provision of over-the-phone and video-remote interpretation language services. The primary objective of this contract is to ensure equitable access to city information, services, and programming for the public. The selected vendor will be required to provide these interpretation services on a 24/7, year-round basis. Interested parties must submit their proposals through the City of Boston Supplier Portal under Event EV00017920 by the deadline of November 6, 2026, at 2:00 P.M. Boston time. Administrative inquiries should be directed to Ivie Creech-Gray, the primary point of contact, or Executive Director Jeniffer Vivar Wong. Billing for the services is to be directed to the Procurement office at Boston City Hall.