In-Service Support and Technical Field Support

The contract pertains to ongoing technical support, maintenance, troubleshooting, and field repair services for deployed DWOS units throughout its entire lifecycle, ensuring continuous operational readiness and system reliability. Services are expected to be delivered in support of government assets stationed within Canada’s National Capital Region, with the contractor responsible for rapid response, on-site repairs, preventive maintenance, and technical resolution of system anomalies. All work must align with the standards and protocols established by the Department of National Defence, Government of Canada, and must be performed in a timely and efficient manner to minimize system downtime. This is a subcontract opportunity under NAICS code 811212, with a posted date of August 7, 2026, and a response deadline of August 26, 2026. The contract is not subject to any set-aside provisions, and the place of performance is confined to Canada’s National Capital Region. Contractors must be prepared to provide comprehensive on-the-ground support, including travel and logistics for field technicians, and must demonstrate the capability to handle complex technical issues across a distributed operational environment. All services are critical to sustaining the functionality and performance of DWOS units in support of national defense obligations.