This Solicitation opportunity from North Carolina was posted on April 3, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Inbound and Outbound Contact Services for Student Support at North Carolina A&T State University

Closed

59-59-P2383State & Local

Submission Closed04/24/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541715

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AI Contract Overview

North Carolina A&T State University is seeking to establish a partnership with a qualified company to provide comprehensive inbound and outbound contact center services aimed at supporting Student Support Services. The scope includes handling various communication channels such as telephone calls, chat, text messaging, email, and outbound campaigns to effectively assist students. The contract, identified by solicitation number 59-59-P2383, was posted on April 3, 2024, with a response deadline of April 24, 2024. The services are to be performed within North Carolina, aligning with the university's commitment to enhance student engagement and support through efficient communication solutions. The contract falls under NAICS code 541715, which pertains to research and development in physical, engineering, and life sciences, indicating a focus on specialized contact center services tailored to educational support. Interested vendors can find additional details and submit their responses through the provided online link.

General Info

Agency

North Carolina Agriculture and Technical State University

NAICS

541715 - Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)

Place of Performance

NC, USA

Set-Aside

NONE

Documents

RFP 59-P2383: Call Center Services

rfp

High

RFP 59-P2383: Call Center Services

rfp

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedApr 3

Solicitation

Response DeadlineApr 24

Deadline has passed

Submission Closed

04/24/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyNorth Carolina Agriculture and Technical State University

ContactsNo contacts available

OfficeN/A

Organization / AgencyNorth Carolina Agriculture and Technical State University

Office AddressN/A

ContactsNo contact information available

Full Description

North Carolina A&T State University desires to partner with a company to provide in bound telephone, chat, text, outbound campaigns, and e-mail support services to handle calls for Student Support Services.