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This Government Contract opportunity from Department Of Health And Human Services was posted on January 30, 2020. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Indian Health Service (IHS) Enterprise Computer Maintenance Management System (CMMS) System Implementation

Awarded
75H701-Federal

Contract Overview

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The Indian Health Service is seeking a turn-key, cloud-based Computerized Maintenance Management System (CMMS) delivered via a Software as a Service model to manage service desk, incident, problem, change, and configuration management processes. Specifically designed for healthcare facilities and biomedical equipment, the solution must include SaaS licenses, data migration, and vendor support. The system is required to be fully operational within 12 months of the contract award and must utilize Development, Test, and Production environments hosted on a FedRAMP Low or Moderate authorized service offering. The platform must support concurrent user licensing and provide mobile functionality with offline synchronization for iPads, Microsoft, and Android devices. To ensure compliance and quality, the solution must align with healthcare industry best practices and meet statutory requirements from the Centers for Medicare & Medicaid Services and the Food, Drug and Cosmetic Act, as well as accreditation standards from The Joint Commission and DNV-GL Healthcare. Additionally, the system must adhere to maintenance codes such as NFPA 99 and NFPA 101 while providing robust reporting and analytics to improve visibility and collaboration across facility, biomedical, and IT support tiers.

General Info

Contract Value

$10,000,000

NAICS

541512 - Computer Systems Design Services

Place of Performance

WA, USA

Set-Aside

SBA

Award Issued Date

Documents

0

No documents available

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Timeline

PhaseAwarded
Posted

Award Notice

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Division Of Engineering Svcs - Seattle
Contacts2 people available
OfficeSEATTLE, WA, 98121, USA

Full Description

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The objective is to provide a CMMS platform capable of providing service desk, incident, problem, change, knowledge, configuration management, and other CMMS processes; delivered through an - off-premises model (e.g., Software as a Service (SaaS), cloud-based offering, etc.). The solution will be a 'turn-key', fully implemented CMMS designed for healthcare facilities, including biomedical equipment, capable of providing necessary service documentation, and reports. The solution will consist of required SaaS licenses, data collection and/or data migration, and SaaS vendor support. The solution provided shall also be aligned with CMMS healthcare industry best practices and provide the flexibility necessary to enable improvements in facility and biomedical operational and service management processes, and be capable of addressing current service management initiatives, and provide a model that supports a healthcare organization by: Licensing on a - concurrent user basis. Other licensing schema (role-based, platform based, named-user, requestor, mobile, etc.) must be explicitly described and all tiers/types of licensing/pricing submitted for review/evaluation. Improving facility and biomedical service delivery consistency, quality and responsiveness. Improve visibility and collaboration across facility, biomedical, and IT support tiers. Provide reporting and analytics for facilities and biomedical teams to track and communicate the value and support efforts they provide. Mobility functionality via iPads, Microsoft, or Android devices with offline capability and synchronization when connectivity is available. Statutory requirements of the Centers for Medicare & Medicaid Services (CMS) Conditions of Participation (42 USC), the Food, Drug and Cosmetic Act (21 USC), and others. Accreditation standards of various entities such as The Joint Commission (TJC), DNV-GL Healthcare, Accreditation Association for Ambulatory Health Care (AAAHC), and others. Various maintenance standards/codes such as NFPA 99, NFPA 101, AAMI/ANSI EQ56, IEC 60601, and others Reporting functionality to meet the needs of the agency. Have a fully implemented and operational system within 12 months of contract award. The solution shall include Development, Test and Production systems, all of which are hosted as part of a FedRAMP Low or Moderate service offering with a current FedRAMP Provisional Authorization (PA).

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