INL Colombia Module Development for Export Control Information System

Sources Sought Notice: 19INLE24I0013 INL Colombia Module Development for Export Control Information System (PCS: DA01; NAICS: 541511) Background: The U.S. Department of State is the lead institution for the conduct of American diplomacy and the Secretary of state is the President's principal foreign policy advisor. The Department of State's mission is to advance U.S. national security interests, fight terrorism, protect U.S. interests abroad, and implement foreign policy initiatives that build a freer, prosperous, and secure world. The technological project seeks the development of six modules for the SICEX export control information system, which covers inspection records in ports, airports, contaminated companies, air operations, among others, to correlate data and events related to crime. This Sources Sought notice is issued for planning market research purposes only, and does not constitute a solicitation for proposals, offers, bids, and/or quotes. This is not an announcement of a forthcoming solicitation, or confirmation that the Government will contract for the items contained in the Sources Sought, nor is any commitment on the part of the Government to award a contract implied. Responses to this notice will assist the Government in identifying potential sources (authorized resellers) and in determining if a Service-Disabled Veteran Owned Small Business (SDVOSB), Small Disadvantaged Businesses 8(a), Historically Underutilized Business Zone Small Business (HUBZone), or Women-Owned Small Business (WOSB) set-aside of the solicitation is appropriate, and in determining whether this approach to securing contracting support is practicable. Respondents are advised that the Government will not pay for any information or administrative cost incurred in response to this Sources Sought. Responses to this notice will not be returned. The following information is requested in this RFI/Sources Sought: 1. Company name, point of contact, phone number, and address; 2. UEI Number and CAGE Code; 3. Interest in nature of participation [e.g., prime contractor, teaming partner, primary subcontractor]; 4. SDVOSB/HUBZONE/8(a)/WOSB certification for applicable NAICS; 5. Statement of capabilities in the development and customization of modules for export control or similar information systems. 6. Three examples of relevant and recent (with last three years) past performance . 7. Questions, clarifications and/or recommendations to INL to inform a subsequent Notice of Funding Opportunity. Interested contractors may provide the above information via e-mail to the addresses listed below. Information submitted must be in sufficient detail as to allow for a thorough government review of firm's interest and capabilities. This information is due no later than Monday, April 1, 2024 at Noon EST. Primary Point of Contact: Michele Coccovizzo Senior Contract Support Specialist contact@example.gov Scope Of Work OBJECTIVES: The technological project seeks the development of six modules for the SICEX export control information system, which covers inspection records in ports, airports, contaminated companies, air operations, among others, to correlate data and events related to crime. Criminals that expedite crimes and are visualized in graphs (networks) or using alerts to strengthen analysis capabilities that allow improving response times, facilitating the work and correlation of criminal actors carried out by criminal analysts. Primary Objectives Correlate data and events of the databases To detect patterns in the stored information. Role-based administration. Improve the audit of consultations on sources of information. Reduce response times for the analysis of criminals and companies. TECHNICAL SPECIFICATIONS SUMMARY Please see the attached draft Statement of Work for additional specification and more detailed information. The offeror must carry out the customized development of the information system, under the MVC and object-oriented development pattern and the established parameters of a REST API microservices architecture, developed in its web and mobile environment, in the C# programming language in its latest stable version and supported by the manufacturer under the asp.net framework; with the aim of guaranteeing the police service, with the technical specifications described. All the developments, integrations, functionalities and other implementations specifically designed for this process will belong to the National Police and its reproduction or reproduction is prohibited. The entire system must be integrated with the LDAP of the National Police, which is Oracle's OUD. The offeror must collect the necessary information that will allow compliance with each of the minimum requirements established in this process, for which it must use the formats defined by the National Police. Must allow web interface and be accessible from standard browsers, such as Microsoft Edge, Mozilla Firefox, Google Chrome, and Safari. The offeror must perform all tests necessary to achieve technical and functional approval in order to verify the original functionality, data integrity, and the correct functioning of the changes. Implement the information system developed in test servers in order to carry out stress tests, performance, connectivity, response times, and compliance with each of the software requirements, which allow analyzing its behavior and the implemented architecture, with a period of no less than 30 days after its publication, which must be validated by the Telematics Office and the functional leader user, likewise the inconsistencies and irregularities must be corrected in this same period and if necessary for a term not exceeding 90 days before delivery to satisfaction. The validation of the system in a production environment must be guaranteed through pilot tests, for a term of no less than 60 days and no more than 90 days before delivery to satisfaction. Components must be applied in their latest stable version on the market released by the manufacturer together with their compatibility matrix (libraries, plugins, frameworks), it must not generate additional costs for the National Police, which must be Open Source. The offeror will install the environments (development, testing, and production) of the delivered software. The offeror must prepare a work schedule for the project to be developed, describing the activities and the completion time, which includes the start act, among others. The offeror must contemplate, within the project delivery period, functionalities that could be presented outside of the initial information gathering, as long as they are aligned with the requested models and are necessary for its operation and that they form an integral part of the software to be delivered, until the testing stage. Good safe development practices should be considered. The Telematics Office will test the developments delivered by the offeror for vulnerabilities, which must be fully corrected by the offeror in a term not exceeding 50 days, without prejudice to being evaluated again. Current integrations and connections with other information systems and compatibility with programs and applications in which the National Police teams currently operate should be considered. A project plan must be submitted during the first fifteen (15) calendar days after the date of the initiation of the contract, which must contain the work schedule indicating the gathering of information, analysis, design, construction, tests, acceptance, implementation and training, events and final products associated with each of them. The offeror must also deliver the detail of the proposed architecture (at a high level) with the necessary work plan for all the requested integrations, which must be approved by the supervision of the contract. The offeror must deliver the end user manual, technical manual of the implemented solution, architecture models, use case models, relational entity models, all in Spanish. ASSIGNMENTS OF PROPERTY RIGHTS The offeror must transfer free of charge all of the Patrimonial Rights of the object through the attached document - ASSIGNMENT CONTRACT OF COPYRIGHTS ASSIGNMENT and must be duly registered with the National Directorate of Copyright Special Administrative Unit of the Ministry of the interior and notarized before a notary. The offeror must register this contract in the competent entity for the Copyright Registry and send the registration certificate as a prerequisite for the signing of the final receipt certificate to satisfaction and for the completion of the last corresponding payment meter for each one of the implemented developments. The procedures of notary signatures by registering the signature and imprint of the transfer of patrimonial rights must not generate cost for the National Police.The offeror must attach as deliverable documents to the contract the ASSIGNMENT AGREEMENT OF COPYRIGHT ASSIGNMENT and a copy of the ASSIGNMENT AGREEMENT made between the hired employees and contracting firm, where the rights are transferred to the company. In case licensing is required, it will be of national coverage, since the information system will generally be accessed from all the regional and zonal centers of the country Given the diversity of the applications that will be implemented, if any of the incorporation of additional base software is required for the construction or maintenance of them, these licenses must be delivered to the National Police, and will be their property in perpetuality. The corresponding use license will be the property of National Police. The offeror must deliver all the source code corresponding to the software in magnetic media once the implementation stage is finished. This must come labeled and supported with the documentation of its content. Each of the software components necessary to carry out this process must be licensed and delivered in the name of the National Police. With the offer, each of the software to be used must be stated, defining what work they will support from those requested. All plugins, compliments, and additional functionalities for its operation must be included in the offer In the event that the offer does not show the software necessary to fulfill the purpose of this process, the offer will not technically comply. In the event that the licensing is for use, number of seconds, words, bits, or the way of licensing defined by the manufacturer, the offeror must contemplate its use without additional costs for the police during the support and guarantee times of this previous study, delivering together with the received to satisfaction, the conditions of use in the guarantee and supported times. Software licensing must cover all implementations and integrations with the National Police systems, especially voice recorders, databases, information systems, servers and other system components. IDENTIFICATION OF REQUIREMENT EVENTS AND FINAL PRODUCTS Please refer to the attached Draft Statement of Work (Sections 2.3 thru 2.7 for specific and detailed information, as well as sample documents and module specific information and reporting layouts. DEVELOPER STAFF: System Engineering or Software or Computer Science: Professional with a degree in the areas of systems or software engineering or computer science. The experience must be accredited with a professional License. Minimum experience of two (2) years in the development of mobile applications with .NET accredited with certifications of participation in projects with this technology. This professional will provide their services on site, full-time, 8 hours x 5 days, at the facilities assigned by the National Police. Must have training and experience in analysis and development of information systems in .NET technologies, C#, mobile applications, SQL, ORACLE databases, JavaScript, HTML5, Visual Basic, ORACLE programming language, Xamarin, Android Studio, Swift IOS, configuration of servers for mobiles, WEB, DB, Object oriented development, microservices, web services and MVC. SERVICE AND TECHNICAL SUPPORT: The vendor must make available to - la Polic'a Nacional, in a permanent manner, the following means to report cases: A service desk or a self-service one with Web access. A telephone number. An email The vendor must guarantee technical support via phone and Internet, as a first level of support. The vendor must guarantee that the technical support is provided through the manufacturer's warranty. The warranty offered by the manufacture must have a control of follow up of the tickets generated for each corrective maintenance, where it is up scaled adequately to have a solution and to have a closing [of the ticket]. The Vendor must recommend the operational procedures to mitigate the risk of system failures. Given the critical tasks carried out by Colombian National Police , and the necessity of proper and reliable functioning of the system, the supplier must provide necessary technical support in Colombia, 365 days per year. A technical visit may be made to the data center of the Telematics Office. APPLICABLE DOCUMENTS With the delivery of the solution, the contractor shall deliver all individual manuals for operations, preventive maintenance, corrective maintenance, and handling of the whole system solicited in this SOW. These documents shall be in Spanish language. The contractor shall also deliver a copy of this and training materials via magnetic means (CD or USB). TRAINING The seller must transfer knowledge for a minimum of 40 hours in the facilities indicated by the National Police, for a minimum of 8 people on development issues. The bidder will provide technical training to National Police personnel, designated by the Contract Supervisor, on the source code of the implemented solution, at each stage of the project, until it is put into production. The training will take place at the National Police facilities in the city of Bogota. Instructors shall be certified and capable to teach the course in Spanish. Accreditation shall be in place prior to the course start date. If a translator is required, the contractor shall provide such service and ensure the translator (s) is/are capable of simultaneous translation at a technical level. The contractor shall provide course attendees with Spanish language course documents, with an additional copy to be kept by DIRAN records archive. Likewise, the contractor shall present each student who successfully completes the course with a certificate of attendance and training received. The contractor is responsible and shall cover all expenses for the instructors and course documents provided. DELIVERY The development of the system will be installed and delivered to the servers of the Colombian National Police, telematics office Cra. 59 #26-21, Bogot, Colombia. WARRANTY The contractor shall provide a minimum of twelve (12) months warranty for manufacturing defects of components, spare parts, work performed, and accessories from the date of acceptance and delivery to INL warehouse in Bogota. All items required in this Statement of Work (SOW) shall have a valid warranty throughout Colombia. The supply of spare parts and parts for equipment components shall also be warranted for a minimum of a 5-year term. During the warranty period, the contractor shall carry out maintenance and/ or upgrading the system with new versions launched to the market, in reference to the product delivered, including: - Upgrading programs - Providing Maintenance Versions (release) - Providing access to information regarding the product and supply of technical material PERIOD OF PERFORMANCE Performance period for this contract will be six months from the date the contract is awarded (180 days). The Contractor shall interpret any reference made to days, as calendar days. INSPECTION AND ACCEPTANCE After delivery of the solution, compliance with the technical specifications requested in the SOW will be verified. If it complies, it will be considered accepted by the U.S. Government PERIOD OF PERFORMANCE Contractor shall complete delivery, no later than 180 calendar days from the date of award. CONFIDENTIALITY CLAUSE The Contractor and its employees shall exercise the utmost discretion concerning all matters relating to their duties and functions. They shall not communicate to any person any information known to them by reason of their performance of services under this contract, which has not been made public, except in the necessary performance of their duties or upon written authorization of the Contracting Officer. All documents and records (including photographs) generated during the performance of work under this contract shall be for the sole use and become the exclusive property of the U.S Government. Furthermore, no article, book, pamphlet, email, recording, broadcast, speech television appearance, film or photograph concerning any aspect of work performed under this contract shall be published or disseminated through any media without the prior written authorization of the Contracting Officer. These obligations do not cease upon the expiration or termination of this contract. The Contractor shall include the substance of this provision in all contracts of employment and in all subcontracts hereunder. Likewise, the contractor shall be committed under a confidentiality agreement signed with the Colombian National Police, that the information provided may not be partially or totally disclosed to third parties, nor used for purposes other than the development of the contract. Likewise, the contractor shall ensure the care, confidentiality and correct use of the information delivered and generated during the execution of the contract, as well as of the elements that the Colombian National Police makes available for its execution. POINT OF CONTACT TBD