Insight Public Sector, Inc. — DIR-CPO-6268

Insight Public Sector, Inc. holds the DIR-CPO-6268 contract, a deliverables-based information technology services agreement administered by the Texas Department of Information Resources, allowing state and local governments, public education institutions, and other public entities in Texas and beyond to procure IT services without purchasing hardware or software. The contract covers four technology categories: Application Development, Maintenance, Support, Upgrade, Migration, and Transformation including ERP systems; Business Intelligence, Data Management, Analytics, and Automation including Data Warehousing; IT Assessments, Planning, Independent Verification and Validation, and Market Research; and Project and Program Management. Services must be performed using Agile methodology under the guidance of an Agency Product Owner, with deliverables defined per sprint and aligned with customer-specific Statements of Work. No resellers are permitted, and all work must be performed directly by the contractor or approved subcontractors. The contract has a five-year term, expiring June 16, 2031, with no predetermined period of performance—each project’s duration is defined in the individual SOW. Award is determined through a trade-off process based entirely on technical merit, with no price evaluation. Offerors must meet mandatory pass/fail criteria including financial stability with a Dun & Bradstreet SER score under 9, a completed and signed HUB Subcontracting Plan, a vendor performance rating of C or higher, compliance with Texas accessibility standards including WCAG 2.0 AA and Section 508, and a minimum five-year business history for application development services or three years for other categories. Evaluation is weighted 60% to respondent history and experience, demonstrated through three verified reference forms, and 40% to the marketing and customer support plan submitted in Exhibit C. The HUB Subcontracting Plan requires specific goals between 11.2% and 32.9%, with subcontractor relationships limited to five years to ensure diversity. Contractors must be registered in SAM, submit a unique exhibit for all certifications including a list of any canceled contracts and exceptions to representations, and comply with strict electronic submission rules through the BidStamp portal without compressed files or custom forms. Performance must occur within the contiguous United States, and data handling must adhere to NIST 800-88 and TX-RAMP standards. Invoicing is direct from contractor to customer with no DIR administrative fee itemization, and acceptance is based on compliance with technical, accessibility, and contractual requirements rather than physical inspection.