Instrumental Activities of Daily Living (IADL) Support Services and In-Home Evaluations

This procurement seeks to establish a statewide network of qualified providers to deliver Instrumental Activities of Daily Living (IADL) support services, in-home evaluations, and limited ancillary supports for eligible MassAbility participants with disabilities across Massachusetts. The primary goal is to promote independence and community living while reducing the risk of institutionalization or hospitalization. Services include light housekeeping, laundry, and medication pick-up, as well as professional assessments to identify functional limitations and support needs. The contract follows a rolling enrollment process, with an initial performance period from February 1, 2027, to January 31, 2032, and a maximum duration extending to January 31, 2036. Bidders are evaluated based on organizational experience and capacity, staff qualifications, participant engagement strategies, and their ability to partner with MassAbility. Mandatory requirements include the completion of the Supplier Diversity Program (SDP) commitment, which requires a minimum financial commitment of 1% of contract sales to certified diverse businesses or non-profits. Compensation is structured through hourly rates for IADL services, a fixed rate of $107.99 per completed in-home evaluation, and a cost-reimbursement basis for authorized ancillary goods. Providers must adhere to strict regulatory standards, including HIPAA, M.G.L. c. 66A, and M.G.L. c. 93H, and are required to utilize Electronic Visit Verification (EVV) for service documentation. All submissions must be processed through the COMMBUYS portal.