Integrated Underwriting, Asset Management, and Document Management Solutiuon

THIS IS A SOURCES SOUGHT NOTICE ONLY. This is not a request for offers, quotes or proposals. This notice does not represent a commitment by the Government to issue a solicitation or award a contract. This is a market research tool only to determine the capability of potential sources. The Department of Housing and Urban Development (HUD) is contemplating establishing a contract under NAICS Code 541611 (Administrative Management and General Management Consulting Services), and the Small Business Standard is $15.0 million, PSC Code R410 (SUPPORT- PROFESSIONAL: PROGRAM EVALUATION/REVIEW/DEVELOPMENT), for assistance with HUD's Office of Healthcare Programs (OHP) for the hospital underwriting and asset management functions and is issuing this Request For Information (RFI) in order to solicit responses from capable sources and capability statements to ensure sufficient competition exists to meet the government's requirements. Please review the performance work statement (PWS), if there are questions, email contract specialist, Robert Caldwell at: robert.e.caldwell@hud.gov with subject line: Integrated Underwriting, Asset Management, and Document Management Solution. BACKGROUND The Office of Hospital Facilities currently manages its portfolio with the assistance of a contractor utilizing business risk tools to analyze the portfolio and deliver comprehensive financial risk management services. Our current service provides significant asset management enhancements including advanced financial analysis, analysis of cash flows, and probability of default analysis. While the service offers strong analysis capabilities, it lacks the ability to integrate underwriting functionality, document asset management activities, and store program documents. Historically, underwriting and asset management activities are separate and distinct processes. The effect of these siloed activities has been duplicate data entry, inefficient handoffs between underwriting and asset management, and poorly organized document storage. GENERAL DESCRIPTION OF WORK HUD requires a Contractor who shall provide services to support the review, analysis, collaboration and decision-making process required during underwriting. The service will also, manage and store documents, streamline data entry, provide risk rating capabilities, generate portfolio-wide dash board reports and provide hospital-specific probability of default analysis. The services shall include: - Support for the Underwriting Process - Facilitate Financial Statement Spreading - Model Financial Data - Calculate OHF Defined Risk Ratings - Facilitate Portfolio Monitoring - Store and Manage Documents - Provide Database Maintenance and Technical Support - Train and Support Staff - Enhance Operational Capabilities Specifically, the firm's services will: 1. Support the Underwriting Process - Automate the origination process, to include standardized workflows and management of electronic application documents - Standardize the credit write-up process; to include credit memo templates, which automatically incorporate data from the financial reviews - Track the status of each application and provide standard reports on all pipeline activity 2. Collect and Store All Administrative, Financial and Utilization Data - Develop a systematic process to collect hospital administrative data, hospital financial statement data, and hospital utilization statistics - Provide the capability to create, edit, and delete hospital administrative, financial, and utilization information - Import existing electronic historical data 3. Store and Manage All Electronic Documents - Store various document types, including word-processing files, emails, portable document formats (PDFs), and spreadsheets - Provide secure storage for underwriting application documents - Provide secure storage for asset management documents - Provide framework for organizing all digital documents - Provide search capabilities including optical character recognition for PDF documents - Facilitate the control and regulation of when out-of-date documents can be deleted 4. Analyze and Report Interim and Annual Financial and Utilization Data - Develop predictive hospital industry-specific probability of default analysis and/or shadow rating capabilities (ESSENTAIL FUNCTION- MUST HAVE) - Spread hospital financial and non-financial data (balance sheet, profit/loss statements, ratios, cash flows, and utilization statistics) - The data will be configured to meet common hospital accounting standards such as generally accepted accounting principles (GAAP) and Governmental Accounting Standards Board (GASB) - Build and model financial projections - Model financial statement data for underwriting new deals and managing existing credits - Model and analyze UCA Cash Flow for both historical data and future projections - Provide configurable financial ratios for dashboard reporting of individual hospitals and the overall portfolio - Benchmark performance to comparable hospitals and regions - Create configurable risk ratings on individual hospitals based on OHF-specific methodologies - Run multiple projection scenarios (i.e. feasibility, budget, etc.) and perform sensitivity analysis based on changing economic and legislative issues - Make regular updates to the customized financial ratios and risk ratings to meet OHF's changing needs - Allow the creation and analysis of "family" entities based on parent, subsidiary, holding companies, etc. - Generate hospital-level and portfolio-level financial and statistical reports - Develop processes to minimize data entry errors - Provide updated data in real-time - Incorporate financial data from the spreading features into asset management memos and other narrative documents 5. Provide System Administration and Data Maintenance - Allow significant time and provide a dedicated professional services team to meet HUD specific transition requirements for implementation, customizations, model deployments, data migration, and advisory services. The amount of time necessary will be determined by OHP. - Provide user manuals - Provide ongoing technical support - Provide ongoing customization as necessary - Operate all software on the most recent version of the software available - Maintain analytic data - Provide flexible data storage capabilities - Ensure scalability in services to accommodate any potential future program or user growth - Incorporate data from HUDs FHA Subsidiary Ledger (FHASL) system. This data is provided in a Microsoft Excel based file on a monthly basis and contains loan level information including: FHA project numbers, closing dates, interest rates, unpaid principal balances, etc. - Export financial data on a monthly basis to HUDs Online Property Integrated Information Suite (OPIIS) to manage individual financial information on borrowers - Provide security and technical controls outside of HUDs firewall. It is expected that 75 HUD employees in multiple geographic locations will access the data and information provided by the contractor - Possess the flexibility to possibly manage the future data requirements of the Office of Residential Care Facilities (Section 232) 6. Train and Support Staff - The Contractor shall prepare training materials specific to the underwriting and asset management services. The Contractor will provide initial staff-led training for OHP Account Executives, OHP management and other HUD users via a variety of classroom, electronic, and self-study techniques. - The Contractor shall develop and maintain efficient and effective methods for providing ongoing guidance, training, and support to OHP Account Executives, OHP management, and other HUD users of the underwriting and asset management services. - The Contractor shall assess OHP staff skills and one annual training on topics related to credit analysis and risk management. Topics might include, financial statement analysis, UCA cashflow analysis, credit risk analysis, credit rating analysis, etc. Training topics are subject to OHP approval. 7. Enhance Operational Capabilities - The Contractor shall rely on its experience with federal mortgage insurance programs to conduct ad hoc special analyses upon request of the COR, using annual financial statement data, program data, and other available data sources to (a) improve OHF underwriting, asset management, resource management, or portfolio analysis, and/or to (b) improve methods for analyzing these activities. CONTEMPLATED PERFORMANCE METRICS The government will review the proposed technical approach and management approach to see if the contractor demonstrates logical and feasible methods for meeting the requirements described in the Performance Work Statement. A contractor response should also demonstrate an understanding of the performance objectives outlined within the PWS. CONTEMPLATED REPORT REQUIREMENTS - Hospital and portfolio-level financial and statistical reports - Advanced portfolio analytics - Risk assessments - Trigger alerts - Peer comparisons CONTEMPLATED MAGNITUDE OF THE PROJECT $3 to $5 Million Dollars CONTEMPLATED PLACE OF PERFORMANCE Performance will be at the contractor's location RESPONSE REQUESTED This synopsis is a market research tool being used to determine the availability and capability of potential sources prior to determining the method of acquisition and whether the government will proceed with this acquisition. The Government will not pay for any information solicited. If a contract is ultimately pursued, responses to this synopsis will be used to aid in determining whether the acquisition is set-aside for small business or in establishing small business subcontracting goals. All qualified firms are encouraged to respond. The capability statement shall address, at a minimum, the following for the past three years: 1. Name and address of company and or companies (if there is a teaming arrangement or joint venture); 2. Technical expertise relevant to the requirement; 3. Technical approach relevant of the requirement (1 to 2 paragraphs); 4. Management approach relevant to the requirement (1 to 2 paragraph); 5. Corporate experience relevant to the requirement (1 to 2 paragraph); 6. Indicate if you are a small business or any other socio-economic categories that apply to your firm under the designated NAICS code; 7. Whether you have had unequal access to any information relevant to the acquisition that could provide an unfair competitive advantage; 8. Relevant past performance. Your capability statement needs to include a list of three customers (Government/non-Government) within the past three (3) years highlighting similar work in nature, scope, complexity, and difficulty and a brief description of the scope of work. Your submission for relevant past performance must include for each customer: - Contract name; - Contracting Agency or Department, POC and contact information; - Yearly contract value (in $); - Whether your firm was the prime or a subcontractor; - Period of performance; - Description of work and how it relates to the requirements. Interested firms responding to this market survey must provide a capability statement demonstrating their experience, skills and capability to fulfill the Governments requirements for the above. The capability statement shall be in sufficient enough detail, but not exceed 5 pages TOTAL, so that the Government can determine the experience and capability of your firm to provide the requirements above. Please specify one primary and one alternate Point of Contact (POC) within your firm, including telephone numbers and email addresses in case clarifications of your submission are needed. Only electronic copies of capability statements will be accepted and should be emailed to contract specialist, Robert Caldwell at robert.e.caldwell@hud.gov. The e-mail shall contain the following subject line: Response to Sources Sought Notice - OHF Office of Hospital Facilities Requirement. The Government may use the responses received to determine whether to proceed with the acquisition as a set-aside, or in the absence of a least two small business responses to this notice, may determine to proceed with a full and open competition. This decision and whether to proceed with the acquisition is at the sole discretion of the Government. All interested contractors should submit their capability statements by 8:00 a.m. Eastern Standard Time on Monday, December 10, 2018, attention: Contract Specialist, Robert Caldwell. Late responses will not be considered.