Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, July 22 at 2:00 PM EDT

Register Free →

Get CLEATUSFree Trial

Get CLEATUSFree Trial

Search

Top

Back to Contracts

Intelligent Document Processing and Workflow Automation for Tax Administration Modernization

Active

RFI 25/26-123State & Local

Response Deadline08/13/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The Florida Department of Revenue is seeking input from interested parties through Request for Information RFI 25/26-123 to explore solutions for Intelligent Document Processing and Workflow Automation aimed at modernizing tax administration. The goal is to identify vendors capable of delivering a definitive service that enhances efficiency, accuracy, and scalability in handling tax-related documents and processes. Responses must be submitted by noon Eastern Time on August 13, 2026, with any questions due by noon on July 21, 2026. The solicitation is classified under NAICS code 43232202 and is targeted at state and local government entities, with performance expected to occur within the state of Florida. The primary point of contact for inquiries is Ed Valla, reachable via email or phone provided in the solicitation details. All information and submissions must be directed through the official vendor portal linked in the posting.

General Info

Florida DOT seeks vendors for AI document processing to modernize tax administration by August 13, 2026.

Agency

Florida → Department of RevenueView Agency

NAICS

43232202View NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

(1)

RFI 25/26-123 Intelligent Document Processing for Tax Administration

DOCX•rfi

AI Contract Breakdown

Uniform Contract Format

Sign up to view the full breakdown with detailed analysis of each section.

Timeline

PhaseSolicitation

PostedJul 1

Solicitation

Response DeadlineAug 13

Submission deadline

Response Deadline

08/13/2026, 04:00:00 PM UTCin 23 days

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyFlorida → Department of Revenue

Contacts1 person available

OfficeN/A

Organization / Agency

Florida → Department of Revenue

View Agency Profile

Office AddressN/A

Contacts

Ed Valla

contact@example.gov

+1 (555) 000-0000

Full Description

Show more

The Florida Department of Revenue hereby issues this Request for Information (“RFI”) seeking responses from interested parties who can offer information regarding the products and services described herein. The goal of this RFI is to provide the Department with information regarding a solution which definitively provides a service as detailed in the attached document.Vendor questions are due at noon Eastern Time on July 21, 2026Vendor responses are due at noon Eastern Time on August 13, 2026

More opportunities from Florida → Department of Revenue

Same awarding agency

Extended-Hour and Weekend Process ServiceThe contract titled Extended-Hour and Weekend Process Service is a subcontract opportunity issued by the Florida Department of Revenue to provide legal document service during evenings, weekends, and other non-standard hours to enhance the success rate of serving individuals who are difficult to reach through conventional means. The solicitation was posted on July 16, 2026, with a response deadline of August 22, 2026, and falls under the NAICS code 541990 for other professional, scientific, and technical services. The service must be performed across Florida, with no specific city or zip code designated for performance, allowing flexibility in operations statewide. The goal is to increase compliance and efficiency in legal processes by adapting service timing to the schedules of hard-to-serve populations, including those who work non-traditional hours or avoid service during regular business days. Bidders are expected to demonstrate operational capacity, reliability, and experience in serving legal documents under challenging circumstances.

All Other Professional, Scientific, and Technical Services

POSTED

DEADLINE

in about 1 month

Electronic Tracking and Reporting System for Service of ProcessThe contract seeks a secure, real-time electronic system designed to track service attempts, update statuses dynamically, and deliver digital service returns, with capabilities to integrate seamlessly into existing agency case management platforms. The system must ensure data integrity, operational efficiency, and compliance with legal service requirements, enabling the Department of Revenue in Florida to modernize its service of process workflows through automated, auditable digital records. This subcontract opportunity, classified under NAICS code 518210, is open for responses until August 22, 2026, and is posted on the Florida vendor marketplace. The performance location is not specified beyond the state of Florida, and there is no set-aside designation. Proposers should be prepared to deliver a fully functional, scalable solution that supports real-time data exchange and aligns with state agency standards for security and interoperability.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

DEADLINE

in about 1 month

Process Service Subcontracting ManagementThe contract titled Process Service Subcontracting Management is issued by the Florida Department of Revenue to oversee the subcontracting of third-party process servers, with a focus on managing high-volume service demands and operations in remote or underserved areas. The contractor will be responsible for vetting potential service providers, continuously monitoring their performance, and ensuring strict adherence to legal and regulatory compliance standards. This includes maintaining quality control protocols, tracking delivery outcomes, and addressing inefficiencies or violations promptly to uphold the integrity of service execution across the state. The solicitation is classified under NAICS code 541990 and is categorized as a subcontract opportunity with no set-aside provisions. The posted date is July 16, 2026, and proposals must be submitted by August 22, 2026. Performance will be required throughout Florida, with no specific city or zip code designated as the primary location. While no point of contact is listed, interested parties can access additional details through the provided vendor portal link. The agency seeks a capable partner to streamline and standardize process serving operations, ensuring timely and lawful delivery of legal documents across all regions of the state.

All Other Professional, Scientific, and Technical Services

POSTED

DEADLINE

in about 1 month

Multi-State Process Service SupportThe contract seeks a subcontractor to provide multi-state process service support by coordinating the lawful delivery of legal documents in jurisdictions outside Florida, ensuring full compliance with each state’s specific service of process regulations. This requires collaboration with licensed out-of-state process servers or approved subcontractors who possess the necessary local credentials and knowledge to execute service correctly, avoiding any legal challenges arising from procedural noncompliance. The work is under the Department of Revenue in Florida, classified under NAICS code 541990 for other professional, scientific, and technical services, and is structured as a subcontract opportunity with a response deadline of August 22, 2026. There is no set-aside designation specified, and performance is not restricted to a particular city or state, as services will be rendered across multiple jurisdictions beyond Florida. Interested parties must prepare proposals that demonstrate experience in interstate legal service coordination and an understanding of diverse state-level legal requirements.

All Other Professional, Scientific, and Technical Services

POSTED

DEADLINE

in about 1 month

Private Process Service – Florida County CoverageThe contract requires the timely and accurate service of legal documents, including paternity and child support filings, within designated counties in Florida. Services must include in-person delivery of documents to respondents, thorough documentation of service attempts and outcomes, and the official filing of service returns with the appropriate courts. The work is categorized under NAICS code 541990 and is structured as a subcontract under the Florida Department of Revenue. Bidders must be prepared to comply with state legal procedures and maintain strict records to ensure court admissibility and regulatory compliance. The opportunity is open for responses until August 22, 2026, with no set-aside designation specified, and performance is expected to occur across specified Florida counties without a designated physical office location provided.

All Other Professional, Scientific, and Technical Services

POSTED

DEADLINE

in about 1 month

NAICS: 80121904

Private Service of ProcessThe Florida Department of Revenue has issued Request for Information RFI #26/27-05 to gather market data on private service of process providers capable of serving legal documents related to paternity and child support cases across Florida. The RFI is not a solicitation or binding contract but serves as a preliminary market research tool to inform a future competitive procurement. Responses must be submitted via email to Tanisha Miller by 3:00 PM EST on August 21, 2026, using the prescribed Question and Response Matrix form, and vendors must be registered in MyFloridaMarketPlace to participate. The primary place of performance is the State of Florida, with service expected to occur in all counties, though limited out-of-state service may be relevant for long-arm jurisdiction cases. The RFI seeks detailed operational information including service attempt protocols, turnaround times, use of subcontractors, electronic tracking capabilities, customer support hours, and monthly service volumes, with 19 specific questions designed to assess vendor capacity and performance standards. No pricing data, contract clauses, evaluation factors, award criteria, or financial reporting requirements are included, as this is purely an information-gathering effort. Acceptance of service is documented through the timely filing of returns of service with the court and submission of copies to the Department, with performance metrics serving as de facto quality indicators. Vendors are not required to provide UEI or CAGE codes, self-certify size or socioeconomic status, or fulfill any formal representations or certifications at this stage. The agency has not specified any packaging, labeling, invoicing, or contracting officer roles, and the only point of contact is Tanisha Miller, who serves as the Purchasing Analyst for the inquiry.

POSTED

DEADLINE

in about 1 month

Secure Cloud Infrastructure HostingThe contract requires the hosting of an automation solution within a secure and scalable cloud infrastructure that fully complies with Florida’s IT standards. This includes ensuring robust data storage protocols, regular and encrypted backups, comprehensive disaster recovery procedures, and stringent access control mechanisms to protect sensitive information. The solution must be architected to maintain high availability, data integrity, and regulatory alignment with state-specific cybersecurity requirements. This subcontract, issued by the Florida Department of Revenue under NAICS code 518210, is open for response until August 13, 2026. The place of performance and specific location details are not specified, but all services must be delivered in accordance with Florida’s official IT governance framework. Bidders must demonstrate prior experience in meeting Florida’s cloud security benchmarks and be prepared to provide evidence of compliance with all relevant data protection and operational continuity standards. The solicitation can be accessed through the Florida Marketplace vendor portal for detailed submission guidelines.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

DEADLINE

Software Licensing, Support & TrainingThe contract involves the provision of software licenses for intelligent document processing and workflow automation tools to support the operational needs of the Department of Revenue in Florida. In addition to the licensing of these critical technologies, the scope includes comprehensive technical support, ongoing maintenance services, and structured user training for Department staff to ensure effective adoption and sustained utilization. The contract is structured as a subcontract under NAICS code 518210, which classifies it within the data processing and related services sector. Interested vendors must submit responses by the deadline of August 13, 2026, with the solicitation posted on July 1, 2026. The place of performance and point of contact details are not specified, and the contract is not subject to any set-aside provisions. All activities are expected to be delivered in support of the Florida Department of Revenue’s internal systems and workflow efficiency goals.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

DEADLINE

Data Analytics & Reporting Dashboard DevelopmentThe contract titled Data Analytics & Reporting Dashboard Development seeks to establish a subcontract for the creation of interactive dashboards and executive summaries designed to provide real-time tracking of document processing key performance indicators, compliance metrics, and performance trends. The work is intended to support the Department of Revenue in Florida by delivering intuitive, data-driven visualizations that enable timely decision-making and operational transparency. The solution must effectively aggregate, analyze, and present complex data streams to stakeholders at all levels, ensuring accurate, up-to-date insights into efficiency, regulatory adherence, and systemic performance. The solicitation was posted on July 1, 2026, with a response deadline of August 13, 2026, and is classified under NAICS code 541611, which corresponds to management, scientific, and technical consulting services. The place of performance and specific office address are not detailed, and no set-aside provisions are specified, meaning the contract is open to all eligible subcontractors. Interested parties must submit proposals through the Florida Marketplace portal by the stated deadline, with the understanding that deliverables will be expected to meet federal and state standards for data integrity, accessibility, and real-time performance monitoring in a government operational context.

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

Workflow Automation Platform ImplementationThe contract seeks implementation of a rule-based workflow automation platform designed to streamline tax case management through automated routing, approvals, escalations, and comprehensive audit trails. The solution must integrate seamlessly with existing Intelligent Document Processing and case management systems to ensure end-to-end efficiency and compliance across tax-related workflows. The platform will handle the full lifecycle of tax cases, automating manual processes while maintaining traceability and accountability for regulatory and internal audit purposes. This is a subcontract under NAICS code 541512, issued by the Florida Department of Revenue, with a response deadline of August 13, 2026. The work is expected to be performed without specified geographic restrictions, and the contract is open for bids through the Florida marketplace portal. The focus is on delivering a robust, scalable system that reduces processing delays, minimizes human error, and enhances oversight through automated logging and reporting, with no set-aside requirements indicated.

Computer Systems Design Services

POSTED

DEADLINE

Intelligent Document Processing (IDP) Software Development & IntegrationThe contract seeks a subcontractor to design, develop, and integrate an intelligent document processing system powered by artificial intelligence and machine learning to automatically extract, classify, and validate data from unstructured tax documents. The goal is to achieve high accuracy in data handling while significantly reducing the need for manual review and intervention, ensuring efficient and reliable processing of tax-related information. The system must be capable of adapting to varying document formats and formats common in state tax submissions, with robust validation to minimize errors and ensure compliance. This is a subcontract opportunity under NAICS code 511210, released by the Florida Department of Revenue with a response deadline of August 13, 2026. There is no set-aside designation specified, and no details on the physical location for performance or a designated point of contact are provided. All submissions must be made through the vendor portal linked in the posting, and the contractor is expected to deliver a fully functional, integrated solution that meets the agency’s requirements for automation, scalability, and accuracy in handling tax document data without reliance on traditional manual methods.

Software Publishers

POSTED

DEADLINE

Training and Change Management ServicesThe contract seeks training and change management services to equip staff with the skills needed to create accessible digital content using common office tools such as Word, Excel, and PDF applications. It includes the full development of curriculum, delivery of live workshops, and creation of e-learning modules designed to ensure compliance with accessibility standards. The initiative aims to foster a culture of inclusivity within the organization by building internal capacity to produce digital materials that are usable by individuals with disabilities. The solicitation is categorized as a subcontract under NAICS code 611430 and is issued by the Florida Department of Revenue. Responses are due by August 7, 2026, and while the specific location of performance is not specified, the work is intended to support the broader goals of the state agency. The contract emphasizes measurable outcomes in staff competency and process adoption related to digital accessibility.

Professional and Management Development Training

POSTED

DEADLINE