Interactive Intelligence Software and Hardware and Support

(i) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. (ii) This solicitation is issued as a Request for Proposals (RFP) under RFP number DOL141RP21868. (iii) This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-70. (iv) This solicitation is being issued as a 100% TOTAL SMALL BUSINESS SET-ASIDE in accordance with FAR Part 19, under NAICS 443142 (SBA Size Standard: $30M). (v) A list of contract line item numbers (CLINs) which DOL seeks to procure through this combined synopsis/solicitation is provided in the attached document entitled "DOL141RP21868-Pricing Template." (vi) Description of requirements for the items to be acquired: See attachment entitled "DOL141RP21868-Statement of Work." Vendors are notified that this is a brand-name acquisition for the items listed in the attachment entitled "DOL141RP21868-Pricing Template." Additionally, the supplier must be and approved support partner and product reseller of the software manufacturer, Interactive Intelligence, and pricing for hardware must include all appropriate configurations performed by Interactive Intelligence. (vii) The period of performance of this requirement shall consist of a twelve (12) month base year, effective from the date of award, and three (3) twelve (12) month option years. (The initial task order is anticipated to be issued after contract award and is anticipated to have an effective date of 20 December 2013. No information for the initial task order is being requested at this time.) (viii) The provision at 52.212-1, Instructions to Offerors-Commercial Items, applies to this acquisition. Addendum to 52.212-1(b) - Submission of offers: Vendors shall complete the attached document entitled "DOL141RP21868-Pricing Template." by completing the "Unit Price" column for the Base Year and each Option Year. Additionally, vendors must provide documentation showing that they are an approved support partner and product reseller of the software manufacturer, Interactive Intelligence. Addendum to 52.212-1(c) - Period for acceptance of offers: The vendor agrees to hold the prices in its quotation firm for 90 calendar days. (ix) The provision at 52.212-2, Evaluation-Commercial Items, applies to this acquisition. Addendum to 52.212-2: Award will be offered to the Lowest Price Technically Acceptable (LPTA) proposal received. To be determined "Technically Acceptable" the vendor shall (1) be capable of satisfying all CLINs; (2) must have an active record in the System for Award Management (SAM); (3) must be a Small Business under NAICS 443142; and (4) must provide documentation showing that they are an approved support partner and product reseller of the software manufacturer, Interactive Intelligence. (x) Vendors are required to include with its proposal, a completed copy of the provision at 52.212-3, Offeror Representations and Certifications-Commercial Items, or evidence that 52.213-3 is completed in SAM. (xi) The clause at 52.212-4, Contract Terms and Conditions-Commercial Items, applies to this acquisition. (xii) The clause at 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial items applies to this acquisition. The following FAR clauses cited in the clauses under section (b) of this provision are applicable to this acquisition: (1) with its alternate, (2), (4), (6), (7), (12), (14), (17), (23), (26), (28), (29), (30), (31), (32), (34), (37), (38), (42) (xiii) The following additional clauses apply to this acquisition: 52.217-8, Option to Extend Services (Nov 1999). Enter "7" for the period of time within which the Contracting Officer may exercise the option; 52.217-9, Option to Extend the Term of the Contract, (Mar 2000). Enter "7" for the period of time within which the Contracting Officer may exercise the Option. Enter "30 for the number of days within which the Government must give the contractor a preliminary written notice of its intent. 52.216-18, Ordering (Oct 1995). Enter "Date of Award through four (4) years (contingent upon exercise of options)." 52.216-19, Order Limitations (Oct 1995). (a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than _____________ [insert dollar figure or quantity], the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract. (b) Maximum order. The Contractor is not obligated to honor -- (1) Any order for a single item in excess of _____________ [insert dollar figure or quantity]; (2) Any order for a combination of items in excess of ______________ [insert dollar figure or quantity]; or (3) A series of orders from the same ordering office within _____________ days that together call for quantities exceeding the limitation in subparagraph (b)(1) or (2) of this section. (c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section. (d) Notwithstanding paragraphs (b) and (c) of this section, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within _____ days after issuance, with written notice stating the Contractor's intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source. 52.216-22, Indefinite Quantity (Oct 1995). DOLAR 2952.201-70, Contracting Officer's Representative (COR) (May 2004) (a) Mr./Ms. To be Determined at extension To be Determined is hereby designated to act as contracting officer's representative (COR) under this contract. (b) The COR is responsible, as applicable, for: receiving all deliverables; inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract; providing direction to the contractor which clarifies the contract effort, fills in details or otherwise serves to accomplish the contractual scope of work; evaluating performance; and certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment. (c) The COR does not have the authority to alter the contractor's obligations under the contract, and/or modify any of the expressed terms, conditions, specifications, or cost of the agreement. If, as a result of technical discussions, it is desirable to alter/change contractual obligations or the scope of work, the contracting officer must issue such changes. (xiv) Proposals must be submitted via email no later than 1:00pm (Eastern), November 20, 2013. Proposals shall be submitted to the attention of Ronald J. Jordan, Contract Specialist, at following email address: contact@example.gov. Questions regarding this solicitation must be submitted no later than 1:00pm (Eastern), November 13, 2013. Questions must be submitted in writing via email to contact@example.gov. Telephone inquiries/questions regarding this solicitation WILL NOT be entertained.