Interpreter Staffing and Scheduling Management

The contract seeks a subcontractor to provide comprehensive back-office support for the scheduling, dispatching, and management of interpreters across multiple Social Security Administration locations and service modalities including on-site interpretation, video remote interpreting, and CART services. The work requires robust administrative systems to ensure timely and accurate assignment of qualified interpreters to meet the diverse linguistic and accessibility needs of SSA’s clientele, with operations spanning various geographic areas and service environments. The subcontractor must demonstrate the ability to manage complex logistics, maintain communication channels with interpreters and field staff, and ensure compliance with accessibility standards and agency protocols. This opportunity is classified as an 8(a) competed subcontract under NAICS code 561320, which pertains to employment placement and temporary help services, indicating it is targeted toward small disadvantaged businesses participating in the SBA’s 8(a) Business Development Program. The solicitation was posted on May 5, 2026, with a response deadline of May 12, 2026, and is being managed by the Office of Acquisition and Grants within the Social Security Administration. The place of performance encompasses multiple SSA locations, though specific cities or states are not detailed in the provided data, and the contractor is expected to support operations flexibly across varying service delivery models without a fixed physical office location being specified.