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IT Asset and Ticket Data Migration Specialist

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Documents

This scope was carved out of 53000-eRFP-002089-2027.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CSU Enterprise IT Service Management and Helpdesk System

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Organization & Contact Information

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AgencyGeorgia → Columbus State University
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs extraction, transformation, and loading (ETL) of legacy asset data and support tickets for prime contractors on Columbus State University projects. Audits legacy data sources and normalizes asset records to ensure continuity of support operations. Delivers a validated dataset migrated into the new ITSM platform.

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CSU Enterprise IT Service Management and Helpdesk System
Solicitation # 53000-eRFP-002089-2027
Columbus State University is issuing solicitation 53000-eRFP-002089-2027 to establish a contract with a qualified supplier for a cloud-hosted Enterprise IT Service Management (ITSM) and Helpdesk System. The primary goal of this initiative is to unify asset management, support operations, and service delivery across the entire campus. The procurement process involves gathering and evaluating supplier responses, followed by potential negotiations and a public announcement of results. Proposals must be submitted through the GA@WORK Marketplace by November 3, 2026, at 2:00 PM EST. Qualified respondents must adhere to Georgia Standard Terms and Conditions and provide specific certifications regarding tax compliance, non-collusion, and business integrity, including disclosures of any litigation within the last five years or government debarments. Suppliers are required to complete a HECVAT 4.16 for security and privacy assessment and provide insurance coverage through an authorized independent broker. Evaluation preferences will be granted to suppliers domiciled in the State of Georgia. The submission process requires the completion of detailed questionnaires regarding company demographics, ownership, and experience, as well as the submission of a requirements worksheet and pricing line items.
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Solicitation # 53000-eRFP-001904-2027
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