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IT End-User Support and Desktop Services

Active

State & Local

Response Deadline11/10/2026, 01:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The IT End-User Support and Desktop Services subcontract involves providing comprehensive technical support and device management for prime contractors working on municipal projects for the City of Scotts Valley. The scope of work includes troubleshooting hardware and software issues, managing Teams Phone systems, and deploying necessary updates through Intune to ensure end-user workstations are properly maintained and support tickets are resolved efficiently. Qualified candidates must possess a CompTIA A+ certification or an equivalent qualification and maintain a local presence to ensure rapid on-site responsiveness. This opportunity is managed by the Administrative Services agency in California, with a response deadline set for November 10, 2026.

General Info

IT support and device management for Scotts Valley projects; CompTIA A+ required by 11/10/2026.

Agency

California → Administrative Services

NAICS

541519 - Other Computer Related Services

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP-0020.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IT Managed Services

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Timeline

PostedSep 30

subcontract

Response DeadlineNov 10

Submission deadline

Response Deadline

11/10/2026, 01:00:00 AM UTCin 28 days

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Organization & Contact Information

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AgencyCalifornia → Administrative Services

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia → Administrative Services

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides day-to-day technical support and device management for prime contractors on City of Scotts Valley municipal projects. Troubleshoots hardware/software, manages Teams Phone, and deploys updates via Intune. Requires CompTIA A+ or equivalent and local presence for on-site responsiveness. Delivers resolved support tickets and maintained end-user workstations.

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