Armored Courier Services

The City of Palo Alto is soliciting proposals under RFP198905 for armored courier services to ensure the safe, same-day retrieval and delivery of City revenue from various facilities to its designated banking agent. The contract is structured as a not-to-exceed budget per task with an initial three-year term effective November 1, 2026, through October 31, 2029, and includes options for two additional 12-month extensions. Services cover six primary locations, including the Police Department, Municipal Airport, and various community centers, with specific weekly pickup schedules and provisions for on-call requests. Selected contractors must adhere to strict safety and operational protocols, including a requirement that firearms remain holstered when entering City facilities and the use of mutually agreed-upon sealed packaging for all shipments. The City requires comprehensive insurance coverage from AM Best rated companies, including General, Automobile, Professional, and Workers Compensation liability with minimum limits of 1,000,000 dollars. Evaluation of proposals will be based on the City's sole discretion, considering firm experience, key personnel qualifications, and the ability to meet the collection schedule. Proposals are due electronically via OpenGov by October 14, 2026, at 3:00 pm.