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IT Help Desk and Technical Support Services

Active

State & Local

Response Deadline09/01/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract titled IT Help Desk and Technical Support Services seeks to secure Tier 1–2 technical support services for end users, including system monitoring, troubleshooting, and resolution of IT service issues. It is issued as a subcontract under NAICS code 541512 by the Massachusetts Department of Elementary and Secondary Education, with performance required at Santilli Highway in Everett, Massachusetts, ZIP code 02149. The solicitation was posted on July 24, 2026, and responses are due by September 1, 2026, at 5:00 PM Eastern Time. This opportunity is open to qualified subcontractors capable of delivering reliable, timely technical assistance to support the agency’s IT infrastructure and user community, with no specific set-aside designation indicated. All submissions must meet the outlined service requirements and adhere to the stated deadline for consideration.

General Info

Tier 1–2 IT support services subcontract for Massachusetts DOE at Everett, MA, due September 1, 2026.

Agency

Massachusetts → DOE02148 - Department of Elementary and Secondary EducationView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Santilli Highway Everett, MA, 02149, US

Set-Aside

NONE

Documents

(0)

No documents available

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Uniform Contract Format

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Timeline

PostedJul 24

subcontract

Response DeadlineSep 1

Submission deadline

Response Deadline

09/01/2026, 05:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyMassachusetts → DOE02148 - Department of Elementary and Secondary Education

ContactsNo contacts available

OfficeN/A

Organization / Agency

Massachusetts → DOE02148 - Department of Elementary and Secondary Education

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 1–2 technical support for end users, system monitoring, troubleshooting, and resolution of IT service issues.

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