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Technical Support Services for LYNX Software

Active

Federal

Response Deadline07/28/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract awards one-year technical support services for the LYNX software, encompassing comprehensive assistance such as managing support tickets, evaluating priority levels, providing command syntax guidance, offering system usage support, documenting issues, and overseeing escalation procedures. All support activities must be coordinated exclusively through a designated representative from the Department of Veterans Affairs, ensuring alignment with federal protocols and communication standards. This subcontract is structured as a Total Small Business Set-Aside under the SBA program, reserved exclusively for small business concerns as defined by FAR 19.5, with the NAICS code 541512 indicating it falls under Custom Computer Programming Services. The solicitation was posted on July 24, 2026, with responses due by July 28, 2026, and is administered by the 246-NETWORK Contracting Office 6 under the Department of Veterans Affairs, with no specified place of performance other than federal oversight.

General Info

One-year LYNX software support for VA, small business set-aside, federal oversight, NAICS 541512.

Agency

Department Of Veterans Affairs → 246-NETWORK Contracting Office 6 (36C246)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

VA

Set-Aside

SBA

Documents

(0)

No documents available

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Timeline

PostedJul 24

subcontract

Response DeadlineJul 28

Submission deadline

Response Deadline

07/28/2026, 03:00:00 PM UTCin 4 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 246-NETWORK Contracting Office 6 (36C246)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 246-NETWORK Contracting Office 6 (36C246)

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provide one-year technical support for the LYNX software, including handling support tickets, priority assessments, command syntax guidance, system usage assistance, issue documentation, and escalation management. All coordination must go through a designated VA representative.

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