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IT Managed Services & Support

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity, managed by the Office of Contract Administration in California, seeks a provider to deliver IT managed services and support for prime contractors working on City and County of San Francisco projects. The scope of work includes comprehensive help desk support, system monitoring, patching, and troubleshooting, utilizing RMM tools and ticketing systems. The selected provider will be responsible for maintaining SLA compliance and delivering detailed reports on resolved support tickets. Eligible candidates must hold a Micro LBE certification to qualify for this engagement. The project is categorized under NAICS code 541519 and will be performed in San Francisco. Interested parties must submit their responses by the deadline of November 23, 2026.

General Info

IT managed services for San Francisco prime contractors; Micro LBE certification required.

Place of Performance

San Francisco, CA, USA

Set-Aside

NONE

Documents

This scope was carved out of SFGOV-0000011404.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

OCA | TC99421 Tech Marketplace 3.0 mLBE SetAsides

AI Contract Breakdown

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Timeline

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Response Deadline

Submission deadline

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Organization & Contact Information

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AgencyCalifornia → Office of Contract Administration
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides ongoing IT support and managed services for prime contractors on City and County of San Francisco projects. Performs help desk support, system monitoring, patching, and troubleshooting using ticketing systems and RMM tools. Requires Micro LBE certification. Delivers SLA compliance reports and resolved support tickets.

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