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Managed Security Operations Center (SOC) and Cybersecurity Services

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International

Contract Overview

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This subcontract for Managed Security Operations Center (SOC) and Cybersecurity Services supports prime contractors on Public Health Ontario projects. The scope of work involves providing continuous security monitoring, threat detection, and incident response through the operation of Managed SIEM and XDR platforms. Key technical requirements include performing vulnerability scanning, threat intelligence analysis, and the implementation of agentic AI within SOC operations to enhance efficiency and response capabilities. The service provider must adhere to the Ontario Provincial Cyber Security Operating Model (CSOM) and is responsible for delivering detailed threat reports and executing incident response actions. This opportunity is issued by the Government of Ontario for performance within Canada, with a response deadline set for November 23, 2026.

General Info

Managed SOC and cybersecurity services for Public Health Ontario, deadline November 23, 2026.

Documents

This scope was carved out of rfx_20450.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Managed Services Provider (MSP)

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Organization & Contact Information

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AgencyGovernment of Ontario → OAHPP (Public Health Ontario)
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides continuous security monitoring, threat detection, and incident response for prime contractors on Public Health Ontario (PHO) projects. Operates Managed SIEM and XDR platforms, performs threat intelligence analysis, vulnerability scanning, and incident response. Implements agentic AI within SOC operations and adheres to the Ontario Provincial Cyber Security Operating Model (CSOM). Delivers threat reports and incident response actions.

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It Contracting Division - PL84

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More opportunities from Government of Ontario → OAHPP (Public Health Ontario)

Same awarding agency

New
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Managed Services Provider (MSP)
Solicitation # rfx_20450
Public Health Ontario (PHO) is seeking a single lead service provider to establish a strategic partnership for the delivery, coordination, and continuous improvement of managed information technology and cyber security services. This initiative, identified by project reference 183327001 and solicitation number rfx_20450, requires an integrated Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) capability. The partnership will utilize a hybrid operating model that blends outsourced services with PHO-retained capabilities to enhance operational resilience, advance cyber maturity, and support digital priorities through 24/7/365 monitoring, automation, and scalable technical capacity. The selected provider must demonstrate mandatory capabilities in Microsoft 365 E5+, Digital Workplace, IT Service Desk, and Microsoft Azure Cloud management, as well as MSSP functions including Managed SIEM, XDR, Threat Intelligence, Vulnerability Management, and Incident Response. A critical requirement is the operationalization of agentic AI within SOC operations and a commitment to participate in the Ontario Provincial Cyber Security Operating Model (CSOM). To ensure strict data privacy, all personal health and personal information must be stored, processed, and accessed exclusively within Canada in compliance with PHIPA, PIPEDA, and GO-ITS standards. The procurement process follows a Best Score awarding strategy, with evaluations split between a Qualification Envelope, a Technical Envelope for non-price criteria, and a Commercial Envelope for pricing. Proponents must adhere to strict submission guidelines via the Ontario Tenders Portal, ensuring no pricing information is included in technical responses. Additionally, the provider must comply with comprehensive health and safety standards as mandated by the Occupational Health and Safety Act (OHSA) and the Accessibility for Ontarians with Disabilities Act.

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