This Government Contract opportunity from Arkansas was posted on May 31, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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IT Support & Help Desk Services (Tier 1–2)

Closed

State & Local

Submission Closed06/16/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

The contract entails providing ongoing technical support services, including Tier 1 and Tier 2 help desk operations, troubleshooting, and user assistance specifically for the recreation management platform used by internal staff and the public. This subcontract focuses on ensuring smooth and efficient functionality of the system through responsive support and problem resolution. The contract is managed by the Parks & Recreation agency in Arkansas and falls under the NAICS code 541519, which covers IT services. The solicitation for this contract was posted on May 31, 2026, with a response deadline set for June 16, 2026. While specific details such as the place of performance and point of contact are not provided, the scope clearly centers on technical support to maintain the recreation platform's operational integrity. The goal is to provide reliable assistance to both end users and internal personnel, thereby enhancing the overall user experience and system uptime.

General Info

Provide Tier 1 and 2 help desk support for Arkansas Parks & Recreation's recreation management platform.

Agency

Arkansas → Parks & RecreationView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

AR, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026-RFP-006.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CRM Software System for Parks and Recreation Department

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedMay 31

subcontract

Response DeadlineJun 16

Deadline has passed

Submission Closed

06/16/2026, 05:00:00 PM UTC

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Organization & Contact Information

AgencyArkansas → Parks & Recreation

ContactsNo contacts available

OfficeN/A

Organization / Agency

Arkansas → Parks & Recreation

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Ongoing technical support for internal staff and the public, including help desk operations, troubleshooting, and user assistance for the recreation management platform.

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