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This Subcontract opportunity from Massachusetts was posted on February 18, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

IT Support & Ongoing System Maintenance

Closed
State & Local

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The Massachusetts Executive Office of Labor and Workforce Development is seeking a subcontractor for IT Support and Ongoing System Maintenance. This engagement focuses on ensuring system reliability through the provision of continuous technical support, proactive system monitoring, incident resolution, and general maintenance conducted under defined service level agreements. Interested parties must submit their responses by the deadline of April 4, 2025. The opportunity is categorized under NAICS code 541513, reflecting a requirement for specialized computer systems design and related technical services to maintain critical infrastructure.

Documents

This scope was carved out of BD-25-1043-DAO01-32500-112553.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

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RFI - DFML Modern PFML Claims Processing System

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMassachusetts Executive Office of Labor and Workforce Development
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide continuous technical support, system monitoring, incident resolution, and maintenance under defined SLAs to ensure system reliability.

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Miguel
Hillary
Keith Deutsch
Christine

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