J065--Software Evolution Services for Philips Equipment
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Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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The government is conducting a Sources Sought announcement to assess qualified contractors for Software Evolution Services (SES) on Philips Central Monitoring, Telemetry, and Patient Monitoring equipment at the VA Sierra Nevada Health Care System. This notice is not a solicitation but aims to gather information to inform the procurement approach for future contract awards. Contractors must demonstrate the capability to provide comprehensive services including software repairs, licensing updates, software patching, training, technical support, clinical implementation, and annual system health reports, ensuring compliance with FDA regulations and NFPA 99 standards. The services include next-day on-site support, remote 24/7 customer support, and maintenance using Philips OEM standards. Contractor personnel must be Philips OEM-certified with at least two years of relevant experience, maintain proper certification and documentation, and adhere to strict security and records management policies protecting sensitive veteran data. The scope covers extensive operational requirements involving software updates, testing environments, training, clinical implementation support, and advanced technical visits, with mandatory detailed reporting, including field service reports and repair documentation. The contract emphasizes strict security protocols for handling protected health information (PHI/PII) and requires contractor compliance with federal records laws and VA data management policies. Responses should include capability statements detailing company experience and qualifications specific to Philips SES, socio-economic status, and subcontracting intentions if applicable. Veterans First Contracting Program preferences apply, particularly for service-disabled or veteran-owned small businesses, which must be registered in the VA’s Vendor Information Pages to be eligible. Responses are due by December 30, 2025, and inquiries should be directed to the designated Contracting Officer.
General Info
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Full Description
The Department of Veteran Affairs, Veterans Health Administration, Network Contracting Office 21 (NCO21), intends to negotiate a sole source Firm-Fixed Price for base year plus four (4) option years for Software Evolution Service (SES) of Philips Monitoring System medical equipment located at VA Sierra Nevada Health Care System (VASNHCS), Reno, effective April 5th, 2026, to April 04, 2031. Sole source award is based on Philips proprietary elements not released to third-party entities. This order is under authority of 10 U.S.C. 3204(a)(1) or 41 U.S.C. 3304(a)(1), as implemented by FAR 6.103-1(b) Only One Responsible Source. Applicable NAICS: 541519Â - Other Computer Related Services.
This is not a request for competitive offers and no solicitation is available. Due to the continuation of need it has been determined that these services are only available from a single source without an unacceptable delay or duplication of cost and no other type of services will satisfy agency requirements. The Government intends to award the contract to Philips North America LLC (Philips), 22100 Bothell Everett Highway, Bothell, WA 98021-8431.
This synopsis announcement is being issued for information purposes only and does not constitute a solicitation or request for competitive proposals. If a firm believes it is capable of meeting the Government's requirement, it may identify their interest and capability to the Contracting Officer within three (15) calendar days of this publication by contacting Larry Facio via e-mail at larry.facio@va.gov. Respondents who deem themselves interested party must provide formalized written declaration from Philips that they are given full access to all hardware, software/firmware, licensing, credentialed training, passwords, and ability to gain network access. Without bona fide declaration from Philips one cannot be considered interested firm. Telephone inquiries will not be accepted. If firm provided capabilities statement to previous sources sought, there is no need to respond with an interest unless stated Philips access can be provided to the Contracting Officer.
Those interested firms must indicate whether they are large, small, small-disadvantaged, 8(a) or woman owned business and whether they are U.S. or foreign owned. The Government will not pay for any information submitted as a result of this synopsis. This synopsis shall not be construed as an obligation on the part of the Government to acquire any products or services.
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