J065--SVC GE Discovery 850 NM/CT

The contract awarded by the Department of Veterans Affairs (VA), identified as 36C25226Q0055, is a firm fixed-price agreement for comprehensive maintenance services on two major medical imaging systems located at the Clement J. Zablocki VA Medical Center in Milwaukee, Wisconsin. These systems are the GE Healthcare Discovery NM/CT 850 ES SPECT/CT and the GE Healthcare 1.5T Signa Voyager MRI. The base period of performance for the SPECT/CT system extends from December 11, 2025, to December 10, 2026, while the MRI system coverage begins on March 24, 2026, immediately following its warranty expiration, running through December 10, 2026. The contract includes four one-year option periods exercisable at the government's discretion. Services encompass corrective, planned, and software maintenance, requiring the contractor to provide labor, parts, transportation, tools, and technical expertise. Key performance expectations include a 30-minute remote response time, next-day parts delivery by 10:30 a.m. local time, utilization of only new parts, and maintaining a guaranteed uptime of at least 97%. Awarded under the statutory authority of 41 U.S.C. § 4106(c) as a sole-source procurement, this contract recognizes GE Precision Healthcare LLC as the only responsible source capable of delivering OEM-level maintenance, including proprietary service updates and implementation of field change orders. The contract imposes strict compliance with federal and VA directives concerning electronic patient health information (EPHI) security, including secure handling and return of old hard drives, mandatory fingerprinting of field service engineers, and stringent facility access controls. Contractor personnel must be formally trained and qualified by the OEM, with remote troubleshooting facilitated via VA-approved VPN. All maintenance activities must adhere to manufacturer specifications, NFPA-99 electrical safety standards, OSHA regulations, and utilize NIST-calibrated test equipment, the calibration of which must be documented in service reports. Submissions of capability statements were solicited via email by October 29, 2025; however, no competitive bidding occurred due to the sole-source justification. Reporting requirements include electronic service reports within five business days and prompt defect notifications with cost estimates. Administrative oversight is coordinated through the VA Network Contract Office 12 in Milwaukee, with Lori Eastmead serving as a principal contract specialist contact. The contract’s estimated base value is approximately $937,200, with a potential total value exceeding $4.6 million if all option years are exercised.