Janitorial Services RFP for Union County Facilities Management

The contract involves providing comprehensive janitorial and day porter services across multiple facilities within Union County, North Carolina, managed by the Facilities & Fleet Management Department. The scope includes routine cleaning, specialty services, service calls, and emergency responses at various government buildings, libraries, water treatment centers, and other county-owned facilities, with detailed frequency schedules and performance standards. The selected contractor must deliver all labor, supplies, equipment, and supervision necessary to meet the specifications, ensuring compliance with federal, state, and local laws, including environmental and safety standards. The contract is structured as a two-year initial term with up to three one-year renewal options, subject to budget approval, and includes provisions for cost adjustments based on the CPI-U index, insurance requirements, and strict performance and quality control measures. Proposals will be evaluated through a weighted process emphasizing staffing plans, technical approach, experience, and price, with the potential for vendor demonstrations and interviews. The contractor must demonstrate extensive experience in governmental janitorial services, provide qualified management and staff, and submit detailed implementation, transition, and quality control plans. Key contractual obligations include maintaining insurance coverage, adhering to security protocols, providing trained and uniformed personnel, and ensuring timely responses to service deficiencies and emergencies. The agreement emphasizes compliance with E-Verify, drug-free workplace policies, and confidentiality of proprietary information, with provisions for penalties, termination rights, and performance monitoring. The contract also mandates detailed submittals, including financial statements, staffing charts, and pricing, and establishes procedures for dispute resolution, modifications, and award based on best value to the County.