This Solicitation opportunity from Michigan was posted on April 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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KEC Optical Shop Software RFP

Closed

UMich-RFP-0012125-TECH-2026State & Local

Submission Closed06/08/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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AI Contract Overview

The University of Michigan is seeking proposals for a cloud-based Software as a Service solution to replace its current Officemate Software at the W.K. Kellogg Eye Center in Ann Arbor and Brighton, Michigan. The contract is expected to have a three-year base term with an option to extend for two additional one-year periods, contingent upon mutual agreement. Submission of a proposal constitutes acknowledgment that the University bears no responsibility for any costs incurred by the supplier in preparing or submitting the response, and all materials submitted become the property of the University and may be incorporated into the eventual contract under a defined order of precedence: Contract Terms and Conditions, Statement of Work, then the RFP. The solution must comply with stringent data security and accessibility standards, including HIPAA, PCI, NIST, ISO 27001, HITRUST, WCAG 2.1 Level AA, and Section 508, with mandatory execution of the University’s Data Security Agreement and Business Associate Agreement without exceptions unless appropriately justified. The software must support secure authentication protocols such as SAML and LDAP, encrypt data both in transit and at rest, and disclose if any customer data is stored outside the continental U.S., along with the safeguards in place. Suppliers must provide detailed project staffing plans with resumes limited to two pages per individual, a comprehensive cost proposal in Excel format, and documentation demonstrating cybersecurity certifications such as SOC 2 Type 2. Key personnel must be available for interview prior to project commencement, and all subcontractors with access to customer data must be disclosed with their onboarding, offboarding, and background screening procedures outlined. The University requires full disclosure of any organizational conflicts of interest, affiliations with University employees, or prior business relationships with its affiliates. Proposals must be submitted via the eSettlements portal by June 8, 2026, at 12:00 PM EDT, adhering to strict file naming conventions and format requirements—Excel is mandated for technical standards and cost proposals, with PDF prohibited for those sections. The evaluation will focus on technical compliance, service capabilities, account management structure, and cost reasonableness, with award expected to be based on a best-value determination rather than lowest price. The contract will be governed by Michigan law, with electronic payment handled through eSettlements using either Net 0 virtual card or Net 45 terms. No contract value has been disclosed upfront, and no formal contracting officer, COTR, or COR is named, with Jennifer Carr serving as the primary point

General Info

University of Michigan seeks cloud-based SaaS solution with strict compliance, three-year term, optional extensions, and no disclosed contract value.

Agency

University of Michigan

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Not specified

Set-Aside

NONE

Documents

RFP-0012125-TECH-2026 Optical Shop Software

rfp

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedApr 27

Solicitation

Response DeadlineJun 8

Deadline has passed

Submission Closed

06/08/2026, 04:00:00 PM UTC

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Organization & Contact Information

AgencyUniversity of Michigan

Contacts1 person available

OfficeMI

Organization / AgencyUniversity of Michigan

Office AddressMI

Contacts

Jennifer Carr

contact@example.gov

Full Description

The University of Michigan (“University”) seeks proposals from qualified Suppliers of Optical Shop Software. The University of Michigan (“University”) is not liable in any manner or to any extent for any cost or expense incurred by the supplier in the preparation, submission, presentation or any other action connected with proposing or otherwise responding to this RFP. Such exemption from liability applies whether such costs are incurred directly by the supplier or indirectly through the supplier’s agents, employees, assigns or others, whether related or not to the supplier. In submitting a proposal, Supplier agrees that all materials associated with, attached to, or referenced by the submitted proposal will become the property of the University and may be incorporated into a subsequent contractual agreement between the successful supplier and the University in an order of precedence as follows: (1) Contract Terms and Conditions; (2) Statement of Work; and (3) RFP. The University expects to enter into an agreement with the successful supplier for a three (3) year period with an option to extend for two (2) additional one (1) year periods mutually agreed upon between the University and the supplier. Response to this RFP confirms an understanding that this is not a contract or offer of business by the University. The University’s standard terms and conditions will apply to the contract as a result of this RFP, and are included as an attachment. BACKGROUND ON THE UNIVERSITY The primary scope of this RFP includes the WK. Kellog Eye Center in Ann Arbor and Brighton. The mission of the university is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. With nearly 50,000 undergraduate and graduate students enrolled at 19 schools and colleges on the Ann Arbor campus, the university is highly ranked nationally and throughout the world. The College of Engineering, College of LSA (Literature, Science, and the Arts), and the Ross School of Business are a few of the top choices for students. Michigan Medicine includes the top-ranked U-M Medical School and the University of Michigan Health System, which includes the C.S. Mott Children’s Hospital, Von Voigtlander Women’s Hospital, University Hospital, the Frankel Cardiovascular Center, the Rogel Cancer Center, and Metro Health. Michigan Medicine’s adult hospitals were ranked number 11 in the nation by U.S. News and World Report in 2020-21 and C.S. Mott Children’s Hospital was the only children’s hospital in Michigan nationally ranked in all 10 pediatric specialties analyzed by U.S. News and World Report for 2020-21. The U-M Medical School is one of the nation's biomedical research powerhouses, with total research funding of more than $500 million.