Kodak Alaris High Volume Scanner Hardware Maintenance Support Services For the Service Center Operations Directorate (SCOPS), Administrative Appeals Office (AAO), Office of Intake & Document Production (OIDP), and Immigrant Investor Program Office (IPO)

The United States Citizenship and Immigration Services, under the Department of Homeland Security, requires hardware maintenance services for 134 Kodak i5250 High Volume Scanning equipment. This support is essential for the electronic processing of cases across seven different locations serving the Service Center Operations Directorate, Administrative Appeals Office, Office of Intake and Document Production, and the Immigrant Investor Program Office. The scope of work includes on-site hardware support, management support, preventive maintenance, and the provision of consumable kits. This forecast is designated as a HUBZone set-aside under NAICS code 811212, with performance taking place across multiple cities in Texas.