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Kodak Alaris High Volume Scanner Hardware Maintenance Support Services For the Service Center Operations Directorate (SCOPS), Administrative Appeals Office (AAO), Office of Intake & Document Production (OIDP), and Immigrant Investor Program Office (IPO)

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Federal

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The United States Citizenship and Immigration Services, under the Department of Homeland Security, requires hardware maintenance services for 134 Kodak i5250 High Volume Scanning units. This support will benefit the Service Center Operations Directorate, Administrative Appeals Office, Immigrant Investor Program Office, and the Office of Intake and Document Production across seven different locations. The scope of work includes on-site hardware support, preventive maintenance, management support, and the provision of consumable kits to ensure the continued electronic processing of cases. This HUBZone set-aside forecast is estimated to be valued between 2 million and 5 million dollars and will be procured through the NASA SEWP VI strategic sourcing vehicle. The updated period of performance is expected to run from January 4, 2027, through January 3, 2030. Performance will take place across multiple cities, primarily within Texas.

General Info

USCIS seeks hardware maintenance for 134 Kodak scanners, valued $2M-$5M from 2027-2030.

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

Multiple Cities, TX, USA

Set-Aside

NONE

Documents

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Timeline

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Organization & Contact Information

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AgencyDepartment of Homeland Security → United States Citizenship And Immigration Services
Contacts3 people available
OfficeN/A
Office AddressN/A
Contacts
Charrsi BrightharpSmall Business Specialist/APFS Coordinator

Full Description

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***Updates: Dollar Range from $5M - $10M to $2M - $5M; Strategic Sourcing Vehicle from NASA SEWP V to NASA SEWP VI; Estimated period of performance start date from 01/03/2027 to 01/04/2027; Estimated period of performance end date from 01/02/2032 to 01/03/2030. All other items remain unchanged.***
Service Center Operations Directorate (SCOPS), Administrative Appeals Office (AAO), Immigrant Investor Program Office (IPO) and Office of Intake and Document Production (OIDP) have a requirement for hardware maintenance services for 134 Kodak i5250 High Volume Scanning equipment to support electronic processing of cases. The HVS maintenance services are needed at seven (7) DHS, USCIS, SCOPS, AAO, OIDP and IPO locations. Services include on-site hardware support, management support, preventive maintenance, consumable kits, and other related scanner services.

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