L--HII 12-12 - WORKSTREAM C MODULE "Moodle" Support NOTICE OF INTENT TO SOLE SOURCE

HII 12-12 Workstream C Moodle eLearning Administrator-Support Services for "Moodle" 1. Background: Hi2 Workstream C is a sub-initiative of Veterans Affairs (VA) Transformational Initiative 16: Transforming Health Care Delivery through Health Informatics. Workstream C is concerned with workforce development through Competency, Career, and Community development. This procurement is in support of the competency deliverables, which are comprised of several training programs for increasing VHA staff with health informatics skills. Hi2 Workstream C has developed two courses that will be made available to VHA staff via an online open source platform called Moodle. VA has a current contract with Remote-Learner Inc. to host the platform. 2. Statement of Work: The contractor shall provide eLearning Administrator services consisting of the services listed below. Vendor must be an officially designated Moodle partner with demonstrated expertise in configuring and supporting Moodle 2.0 learning platform. : " Moodle System Configuration " System Deployment ¢ Assist in Authentication Configuration ¢ Assist in Course Shell Deployment ¢ Assist in general instructional design and teaching strategies based on common core Moodle activities (Assistance is limited to core Moodle activities and resources. (Course development excluded.) ¢ Assist in the modification of the Moodle Front Page as needed (custom theme or custom development work excluded) ¢ Assist in enrollment process development ¢ Assist in initial enrollment process ¢ Assist in initial Moodle deployment process, planning, staging, and testing. " System Management ¢ Assist in adding/dropping user accounts into Moodle and ELIS ¢ Assistance in adding/dropping user enrollments into Moodle courses ¢ Daily operational testing and concurrency tracking. " Strategic Planning ¢ Monthly calls to update client on current system performance ¢ Assist in developing a Road Map for demand forecasting and additional system upgrades as recommended by Moodle HQ, Remote-Learner, Kaltura, or Mahara. ¢ Assist in developing an upgrade plan for deployment of upgrades. ¢ Assist in developing an Emergency Action Plan in case of system outage. " Cycle Management ¢ Assist in developing end of course Archival Strategy. ¢ Assist in developing and deploying start of cycle processes. " Operational Support ¢ SPOC (Single Point of Contact) for all non-emergency trouble cases (Emergency ¢ Cases will automatically be routed to Remote-Learner on-call technician. ELA will be automatically added to the Case). ¢ Case management of all open cases with Remote-Learner. ¢ Responses to open (non-emergency) cases from system administrators. 3. Period of Performance: June 1, 2012 - November 30, 2012 4. Type of Order: Firm Fixed Price This notice of intent is not a request for competitive proposals. However, any responsible source who believes it is capable of meeting the requirement may submit a capability statement, proposal, or quotation, which shall be considered by the agency, only if received by the closing date and time of this notice. A determination not to compete the proposed requirement based upon the responses to this notice is solely within the discretion of the government. Responses to this notice are due on or before May 29, 2012, 0800 EST by email to contact@example.gov.